American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,473)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,473)
Q&A (71)
Media (87)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Katherine M.
Lauderhill, FL
252 reviews
Globetrotter Expert Level 1
Their prices are in trhe average zone. This airline should treat clients better but after seem other airlines treatment imthis one is one of the best ones
Amanda J.
Columbia, SC
95 reviews
Globetrotter Expert Level 1
Not my favorite airline. However, they’ve done incredible things to update their fleet and try and be better. Not my first choice but definitely my second.
Phaedrea W.
Holly Springs, NC
369 reviews
Globetrotter Expert Level 4
I have used AA often for short flights to DC from NC. I have had issues with delayed or canceled flights, which really suck (for lack of a better word).
Nicole H.
Orlando
1 review
Flying with American Airlines was an amazing experience! They were able to serve food on the short flight I was on! I would definitely fly with them again!
Patrick F.
Columbia
4 reviews
American Airlines has always been reliable and enjoyable. Traveling the skies can already be stressful but the ease of their services has made it a breeze.
Sheena J.
4 reviews
Their points system is nice and planes are clean. I haven't had any issues with this company. Overall I'd give it a 4. There's always room for improvement. 
Malia E.
New York, NY
11 reviews
I've always had so-so experiences with American; good on-time track record but really poor customer service when it comes to delays, flight changes, etc..
Paula S.
Glendale , AZ
89 reviews
Just amazing service, belive me ! You'll never regret flying with American Airlines! I've always had a blast while flying with them, no problems at all ! 👏
Valerie J.
Ontario , CA
386 reviews
Globetrotter Expert Level 1
Flew to New York and sat next to the back engine. I don’t want to say it was a bad flight but was a little loud and annoying. But overall happy experience
Thais D.
Austin,TX
20 reviews
Globetrotter Expert Level 1
American Airlines never disappoints, I feel safe and never had any issues with them. Food is always good and great options of entertainment on board. 
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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