American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,618)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,618)
Q&A (71)
Media (88)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Sarah M.
Philippi, WV
159 reviews
I feel like these are very affordable flights for the most part. The ride is kind of old school but it's just for a short period of time so it's no big deal
Livee S.
Murphy, TX
170 reviews
The flight was smooth and we did not experience any delay. We did not experience any problem with our luggage. The service during the flight could be better.
Marisa D.
Tampa, FL
52 reviews
Not roomy enough!! But they get me where I am going 99% of the time, on time😉
Charge a bit too much for 🍾, but it's worth it when you're on your way to vaca.
Sasi S.
1 review
When they bought out US Air, I was on vacation when they were transitioning to all American Airlines, the staff at airport were amazing and I had no issues.
Kimberly D.
Old Town, FL
74 reviews
I have flown twice in the past month & I've always used AA. It's easy to book & purchase your ticket online, and use their app to keep track on your flight.
Meg J.
3 reviews
We always have a wonderful experience flying America Airlines for our treks! There customer service has always been great for us.

- @trekkingtwice
Rachele N.
262 reviews
Globetrotter Expert Level 1
I try to avoid American Airlines. I don't care for their extra fees, luggage fees etc. if I can use Southwest Airlines then I will go anywhere. No bag fees!
Brittany B.
Des Moines, IA
26 reviews
Great airline. I enjoyed the snacks and drink during the flight. My first Checked bag was free and I could also have a free carry on which was really nice!!
Christine F.
Lakewood, OH
114 reviews
Globetrotter Expert Level 1
The last time I fly American I was much more impressed than I expected to be. The service was great and the online app was super convenient. Would recommend.
WingSie W.
College Point, NY
18 reviews
Globetrotter Expert Level 1
Terrible gate agents and flight attendants, planes are old and just overall experience has been bad. Stopped flying them ever since they declared bankruptcy.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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