American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,658)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Julie H.
25 reviews
We have always light using American Airlines although sometimes we can definitely find cheaper flight somewhere else but they always have good customer service
Lauren B.
Hoboken, NJ
15 reviews
The never want to help accommodate any requests, even if it's taking an earlier flight when your flight is full. But I hardly feel unsafe when flying with them
Santa Monica, CA
54 reviews
Globetrotter Expert Level 2
I've only traveled once or twice with American Airlines. My experience was okay. I've been in better airplanes with better service. The food was awful though.
Arlene T.
32 reviews
Globetrotter Expert Level 1
They provide great service on board but flights are delayed frequently . The people tend to be rude at times when checking in, asking about flight status etc.
Barbara T.
Katy, TX
62 reviews
Globetrotter Expert Level 1
All the planes I’ve been on recently have been super run down and outdated. There are other airlines with better planes and overall better quality of service.
Jolene R.
East Syracuse, NY
51 reviews
This airline is my absolute favorite , it is one of the very few airlines that fly to my husbands country . Always always pleasant service . Great prices !!!!!
Stephanie H.
135 reviews
Globetrotter Expert Level 1
I like American Airlines even though the recent controversy. I have always had good experience, the flight attendants are very helpful and the pilots skillful
lily g.
Downey, CA
3 reviews
I travel to Guatemala and some states, and I always have travel with AA. I love the service and the airplanes were comfortable. The service provided as great.
Sarah B.
College Sta, TX
120 reviews
Globetrotter Expert Level 1
I've always had great experiences with American Airlines. The seats are nice, the prices are reasonable, and the times and dates of flights are so convenient.
Laura S.
4 reviews
It was great the service the people i would really recommend this airline although prices tend to be high at times i have used it twice to go to china and cuba
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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