American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,405)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Crystal Y.
Harrisburg, PA
242 reviews
Globetrotter Expert Level 1
I've flown once and that will be the last time. The airline let us get on a plane knowing we would not make our connector. I was very disappointed in A.A.
Rose C.
148 reviews
Globetrotter Expert Level 1
Not my favorite airline to travel with. When flying in the states I prefer to fly delta. Nice customer service but the overall flight experience is so-so.
Trisha W.
99 reviews
Globetrotter Expert Level 1
Reliable standard company. Always has decent flight times. Can use some improvement but definitely better than United. Overall a great company to fly with.
Kate R.
Lees Summit, MO
107 reviews
Not a bad airline. I’ve always had good experiences with them. I almost exclusively used American while I was active duty because they treat vets so well.
Chrissy D.
30 reviews
Globetrotter Expert Level 1
I flew American as part of their corporate program, where you book a flight with American but you’re really on British airways. It was a normal experience.
narciza g.
Woodbridge, VA
59 reviews
I don't travel often, but when I go home (Brazil), I always fly through this guys. Always find the time and dates I need. I would appreciate more leg room.
Ericka M.
Rockford, IL
50 reviews
When we flew to Florida we has a great fleight, the staff was very friendly,and made me feel comfortable because i had never flown before would recommend.
L'oreale T.
15 reviews
The only airlines I can depend on. I've never had any issues with American Airlines. My flights are always on time and the in flight service is A-1. 
Kaymo B.
Arlington, TX
477 reviews
Is tonight a bad Airlines only been on in one time going to Vegas and it was not that bad as a smooth ride the food was okay mediocre but it was a a flight
Zoe P.
40 reviews
I have only flown with them once before and it was a good experience sometimes the planes are a little outdated but sometimes others are almost futuristic.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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