American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,547)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Christina A.
27 reviews
American is OK. Leg room is tight even being short and boarding process always seems longer than other airlines with no overhead space left half way through.
emily H.
362 reviews
Globetrotter Expert Level 1
They're okay. The seats were a bit cramped and the overhead compartment don't fit my carry on suitcase. I have never had a Delayed flight or cancelled flight
ana n.
Orchard Park, NY
18 reviews
Very disappointed with their customer service and overall quality and price. I will definitely use American Airlines as my absolute last choice when flying. 
Rachel K.
St Clr Shores, MI
26 reviews
By far best airline i have traveled with in a long time. Used to be a long term delta member and will only fly American as their service has been 100x better
Isabel C.
Richmond, VA
26 reviews
Guaranteed problems every time I travel. Super cheap but you get the service you pay for. Still keep giving American chances but they disappoint every time.
Jamie K.
Cedar Park
13 reviews
Very nice planes.I like the manners and friendliness of all the employees! They are all very helpful and knowledgeable and the process usually is very easy.
Haydee D.
Puerto Rico
8 reviews
desde el aeropuerto el personal fue muy amable,el area del avion limpia y ordenada,vuelo tranquilo y la tripulacion bien orientada,tiene precious manejables
Samantha M.
Columbia, MS
58 reviews
Our flight went very smoothly. The plane was clean.As always bathroom ia small but adaptable. Employees treated us nicely and i would use this airline again.
Kathya A.
Tucson, AZ
32 reviews
American Airlines is so safe and comfortable to fly with. It is simply the greatest thing in the air. I love flight with them. I find them really convenient
Kimberly F.
Los Angeles, CA
169 reviews
Globetrotter Expert Level 1
I have always had a good expirience with them! Althought the last time i travelled with them internationally and no food was served, had to purchase the food
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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