American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,473)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,473)
Q&A (71)
Media (87)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Georgina R.
Wilkes Barre, PA
102 reviews
When I Traveled With American Airlines I Felt Very Pleased With My Trip Not Only Where The Workers Very Kind But They Provided Movies And The Food Was Great
Amy S.
12 reviews
Globetrotter Expert Level 1
I've never had much luck with American Airlines so I usually avoid flying with them. Always delays and cancellations. Not great for long flights from Europe.
Stephanie W.
Corning, Ca
18 reviews
I don't care for this airline, every time I have flown with them I've had a problem, one time I was stuck in Huston for hours cause their runway was flooded
Diane D.
Mount Vernon, NY
76 reviews
My disappointing experience was having over 100k miles expire. When I spoke with Customer service I was told that he could buy them back. Very disappointing.
Cassandra S.
Millerton, NY
46 reviews
Only airline I have flew with but I can say I didnt have a problem at all. I will most likely be flying with them again very soon. Everyone was so friendly.
Felicia C.
77 reviews
Flight was a the cheapest available. The flight attendants were not to talkative or friendly. I had a nine hour flight and didn't see them or speak to them.
Yesenia Z.
Edinburg, TX
17 reviews
My favorite airline! Good service from the employees and affordable prices! Have flown with them five times and i don't have anything bad to say about them.
Katie G.
Rockville Centre
120 reviews
Globetrotter Expert Level 1
I’ve had a few not great experiences with American Airlines, but often employees would fix the situation immediately. Flight attendants are often very sweet!
Haydee D.
Puerto Rico
8 reviews
desde el aeropuerto el personal fue muy amable,el area del avion limpia y ordenada,vuelo tranquilo y la tripulacion bien orientada,tiene precious manejables
xiomaily m.
Bronx, NY
13 reviews
Very comfortable planes, the staff are very friendly and helpful, also very professional no matter the situation. Will love to travel again with this company
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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