American Airlines Airline Company

BY AMERICAN AIRLINES #4 in Airlines

3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%
(20,566)

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,566)
Q&A (71)
Media (88)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Haley S.
Metamora, MI
161 reviews
Higher rates then delta and southwest airlines. Flight itself is comparable to any other commercial flight though. American Airlines Airline Company
Marcela C.
Harrison, NJ
80 reviews
American Airlines it’s an okay airline, but I have to say that there has been multiple times where my luggage simply did not arrive, and took days to get them.
Hillary R.
74 reviews
Not my favorite. I feel like it's too expensive for the mid-level service you get. It certainly isn't the most expensive, but they're definitely not my go to.
Janna P.
Egg Hbr Twp, NJ
71 reviews
Great service from the flight attendants!! No rocky horrible landings and im a person with anxiety!! They have tv’s so u can watch a show and calm down!! 
Kassie H.
12 reviews
This airline as always been on time for me and very nice. Downsides are the planes usually don't have tv like delta and I feel like the seats are not as comfy.
Cassi B.
Denison, TX
16 reviews
Globetrotter Expert Level 1
This is the airline we use for all of our flying. We travel a lot (at least semi monthly if not more) never had an issue or be unhappy with the service. 
Kara L.
Grand Rapids, MI
126 reviews
Globetrotter Expert Level 1
American is the very last airline I will consider flying. Every single time I fly on there the flight attendants are not pleasant. I do not enjoy them at all!
Carolina N.
Wheat Ridge, CO
71 reviews
Globetrotter Expert Level 1
I have traveled with American Airlines a couple of times and everything has been good. Flights on time and also during the flight they gave me a little snack.
Laura J.
Medley, FL
135 reviews
I've used American a few times now and so far the experience has been good. The only downside is the customer service sometimes is bad when you miss a flight!
Rachel F.
Terre Haute
9 reviews
Flying can be a stressful experience but with American Airlines it wasn't. The staff was pleasant and welcoming and ready to make me comfortable for my flight.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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