American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,584)
Q&A (71)
Media (88)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Amanda S.
Durham, NC
12 reviews
I really enjoy riding with American Airlines! I never have a problem with them and they are very friendly and helpful!! I would recommend them to all my friends
Laura A.
Mercedes, TX
59 reviews
It makes your trips so much easyer and very fasf i love the service and everything that comes with and im actually going on a trip next month so i am so excited
Erica P.
Universal City, TX
193 reviews
Globetrotter Expert Level 1
Seating needs to be reassembled but other than that it's always a pleasant flight with American airlines and the staff is always professional and caring as well
Karin E.
15 reviews
They go everywhere! Can fly direct to many places from SFO so I find best prices departing there. Pros are selection of flights. I use them aboutvonce per year. 
Jess S.
69 reviews
I've seen and heard about people having problems flying with AA but I personally never have. It's always been a calm and peaceful trip for me using this company
Dee S.
plant city, FL
37 reviews
Nice airline. Not my favorite. Attendants are curtious and prompt with beverages and snacks. I have nothing bad to say about this airline. Smooth landing! 
Brittany G.
Stamford, CT
87 reviews
Always friendly and efficient. Flights are always a little stressful but American Airlines, its pilots, and its flight attendants are very friendly and helpful.
Julienne P.
11 reviews
This is normally my only option to fly but it is such a great airline and I have not had any problems with them in the past and will continue to fly with them!!
Langley J.
Washington, DC
10 reviews
I gets you from point A to point B, which is sort of the point (so to speak). But as far as friendly employees or arriving on time, it's a crap shoot.
Marti B.
Provo, UT
11 reviews
Globetrotter Expert Level 3
Not a bad airline when you're in a pinch! Some of their aircraft's can seem cramped a bit, especially on their 2hr or less flights. I would fly with them again!
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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