American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,415)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Ajali P.
Los Angeles, CA
44 reviews
Since I was little I've been flying American Airlines I have nothing bad to say about this company. They have great customer service and the flying is peaceful.
Teal P.
34 reviews
Globetrotter Expert Level 1
Normally friendly service. Not always the lowest fairs. I fly often and have used American likely 50% of the time. Customer service is easy enough to deal with.
Julienne P.
11 reviews
This is normally my only option to fly but it is such a great airline and I have not had any problems with them in the past and will continue to fly with them!!
Johanna L.
Ephrata, PA
81 reviews
I used AA when flying to and from North Carolina for work reasons. They're very friendly, professional and truly care about their customers. Highly recommend!
Lauren B.
Hoboken, NJ
15 reviews
The never want to help accommodate any requests, even if it's taking an earlier flight when your flight is full. But I hardly feel unsafe when flying with them
Rashel A.
11 reviews
It's not the best way to travel because your squished with others and there is no first class and everything is charged for unless you have t-mobile free wifi
Alysha F.
Glenolden, PA
19 reviews
They always have great prices, easy check ins, and let me choose my seat. They also made it very easy when I had to book flights for the executives I work for.
Megan B.
Arlington, TX
140 reviews
I had a great experience flying with American. The app made my airport trip very easy with mobile boarding pass and instant notifications when my gate changed.
Marissa P.
Jackson, NJ
27 reviews
From personal experience American Airlines is reliable and the staff is great. They offer great comfort measures and I would fly with them over and over again.
Austin, TX
838 reviews
Globetrotter Expert Level 1
I always fly with American Airlines. They are a pretty great airline to fly with. I’ve never had any complaints. It’s always been an enjoyable time with them.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Marissa V.
197 reviews
When is the best time to fly?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?

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