American Airlines Airline Company


3.9 out of 5 stars
  • 5 Stars38%
  • 4 Stars32%
  • 3 Stars20%
  • 2 Stars6%
  • 1 Star5%

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American Airlines Airline Company
American Airlines Airline Company
Reviews (20,508)
Q&A (71)
Media (87)
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  • "They lost our luggage, both flights were delayed, customer service was horrible and nobody wanted to help us try and get on a different flight." in 66 reviews
  • "My family and I fly American Airlines out if Newark New Jersey often.There miles profeam is great and we always enjoy the attentive flight attendants" in 55 reviews
  • "They are the last airline to keep decent meals in first class and I think they are reluctant to reduce their service as quickly as other mainline carriers." in 22 reviews
  • "The attendants seemed helpful, but, but the flight overall was slightly uncomfortable due to a cramped space and little leg room. " in 21 reviews
  • "While I will admit that I've been on more luxurious planes, I love the availability that AA offers with other One World Alliance members and the ability to rack up points for frequent flyers." in 16 reviews
Brenda A.
9 reviews
Really good company ! I went to Miami by first class and I liked my experience. The good thing is I didn't took long lines. I use it 2 times in the year by work
Amanda S.
12 reviews
Comfortable, wonderful food, excellent service, super new and super technological plane I felt super special there, recommend and will go back to fly with them.
Corey S.
8 reviews
Globetrotter Expert Level 1
Solid airline, comfy seats, decent foodbut killer drink specials. You can't beat it, prices are fair but sometimes on the pricey side depending on where you purchase
Tobi R.
53 reviews
American Airlines has been the subject of quite a bit of negativity lately but i have found them to be on time and chock full of upgrades for reasonable prices.
Suzanna R.
Mineola, TX
16 reviews
Prices were as good as Spirit tickets, with much better and more comfortable accommodations on the plane. They've always been on time when I've flown with them.
Jenna B.
192 reviews
Globetrotter Expert Level 2
Absolutely loved flying with American. I love that you get one checked bag for free per passenger. Smooth this flight and courteous staff from Philly to Chicago
Janie G.
45 reviews
They were great. Our flight on a different airline was late and we missed our connection and American Airlines got us on a flight right away at no charge to us!
Sarah M.
23 reviews
Great service!! lovely flight attendants and great seats. never felt like i was all squished up and cramped. the flight attendants were all so nice and helpful!
Sydnee W.
Lubbock , TX
26 reviews
Charge to check baggage. Flights are almost always delayed. Untimely notifications when their of flight delays. Difficult to rebook or change travel information
Harjot K.
19 reviews
I enjoy flying on AA, even though they are a bit more pricey than other airlines. They have great customer service and have great food on international flights.
Crystal C.
New York, NY
63 reviews
Where have you travelled to with American Airlines?
Aisosa O.
Hyde Park, MA
40 reviews
What are your other favorite airlines?
Christiana G.
Rexford, NY
255 reviews
Globetrotter Expert Level 4
Is this a good airline? Do they ever offer any deals?
Miranda C.
Richmond , BC
205 reviews
Globetrotter Expert Level 2
Has anyone used enough miles to get a free trip yet?
Marissa V.
197 reviews
When is the best time to fly?

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