Woah there, it looks like your browser is out of date.

To get the best experience, please update your browser.

Amazon

BY AMAZON #7 in Websites

4.8 out of 5 stars
  • 5 Stars87%
  • 4 Stars10%
  • 3 Stars2%
  • 2 Stars0%
  • 1 Star0%
4.83 / 5 based on 7,387 Reviews

Product Description

Online retailer of books, movies, music and games along with electronics, toys, apparel, sports, tools, groceries and general home and garden items.

see more...

Top Questions See all 260 Q&A

  • Side note: If you have a Kindle, make sure you check out their Top ...25 Answers
  • Is getting Amazon Prime worth it?10 Answers
  • Why does amazon give me points to the mega mom badge???49 Answers
Amazon
Amazon
Reviews (7387)
Q&A (260)
Media (20)
Leave a Review
PRODUCT HIGHLIGHTS
  • "It has already paid for itself in a few weeks because there are companies out there that will send you a coupon code for their product that will make the total absolutely zero and Amazon Prime members get free shipping so I am able to try products for free and all I need to do is write an honest review." in 480 reviews
  • "Their customer service is touch and go, if you have a problem I've run into customer service reps who make it seem like they're doing you a favor by addressing your issue." in 442 reviews
  • "Some of the sales are great (got $23 pair of nice shoes on lightning deal recently with free two day shipping, how awesome is that)." in 368 reviews
  • "I plead amazon fans always have absolutely everything I need, I love the variety of products offered to the low costs that can get , longtime use it and do not change the truth about online shopping is concerned" in 266 reviews
  • "You can find anything in the world that you could possibly want on Amazon, and you can also find it at the cheapest price possible. " in 233 reviews
Andrea B.
Andrea B.
Thomasville, AL
331 reviews
I enjoy shopping at Amazon. There are things that you could buy online at Amazon that you can't find somewhere else. They have plenty of products that cost less there than anywhere else, but they do have products that cost more there than at any other places. I buy music from there that I download to my iPod. I buy books from there as well that I download to my Kindle. I think that is one of the best thing that Amazon ever did was to make the Kindle. The reason I gave it one less star is because there shipping purchase has gone up. It use to be that if you purchase $25 worth of items, the shipping would be free. Then it went up to $35, but now it is at $50. You will have to purchase $50 to get free shipping. I do not like that at all. Now, I just like to download music and download digital books for my Kindle.
Catherine A.
Catherine A.
2 reviews
I've only had to contact customer service a few times and I always get great service if you ever have a problem with it don't hesitate to contact the Amazon Help account on twitter or leave a comment on the amazon facebook page they take any bad comments very seriously. Even when it isn't their fault i.e. delivery.
Also if you use the chat help make sure to email yourself a copy of the chat so if you were treated badly it is on record and record your calls if you need to
Amazon has great return policies and I've NEVER had any problems with a package that didn't arrive they either replaced or refunded price.
The delivery services they use are Ups, ONTRAC and USPS. they do not control the shipping providers so if there's a problem they eat the cost
Cathy T.
Cathy T.
Loveland, CO
40 reviews
I can't get enough Amazon!!!! I am constantly looking through products. This is the best place to find anything and everything you could ever need or want! The prime membership is fantastic. Shipping is extremely fast and always on time and it's free!!!!! I should own Amazon stock for as much as I buy!! Love getting movies to watch instantly and the customer service is excellent. I enjoy prime pantry also. I'm able to find things that I can't find anywhere else!!! Amazon returns are super easy and they refund your money immediately!!! It's so nice to have a company stand behind their products and stand up for the buyer. I am and will continue to be a prime member and a faithful customer!!!! If you haven't shopped on Amazon you haven't shopped.
Gina G.
Gina G.
Reynoldsburg, OH
87 reviews
Amazon is my number one go to when it comes to comparing prices for items. If I see an item in store, I normally check amazon to see if I can find that item on there for cheaper -- and 9/10 I can! Amazon seems to have the best rates as well as no additional taxes (on some products), I am also a prime member so if I purchase an item which is prime eligible, I receive that item in 2 days!
Another wonderful thing regarding Amazon is their customer service. I've dealt with 3rd party sellers through Amazon who didn't make good on their promise. Amazon handled the situation, and refunded my money -- all within a few days!
Ashley C.
Ashley C.
332 reviews
Love/hate relationship with Amazon. It's great, I mean really great- but it's not without it's share of problems. Amazon prime is super expensive ($99) but it more than pays for itself in a few uses with all the perks. Customer service is sometimes downright awful, but they usually resolve whatever the problem is. Subscribe & save is a great feature- I get hair dye every month and tea every two. Unfortunately I have to pick new teas all the time because what I have is no longer a S&S item. Amazon is my #1 go to place to shop because they have just about everything you can think of.
Candy B.
Candy B.
Sahuarita, AZ
576 reviews
Amazon is absolutely great! You can literally find almost everything on the site. I scope here every other day to find deals that might not be available elsewhere. I like how there's free shipping, then there's Amazon Prime which is their 2-day shipping service. With so many sellers, prices are competitive. I knocked a star off because there are a lot of scammers or people who sell fake things on their, deceiving customers into thinking they're real. Amazon is good, definitely a step up and more reliable compared to Ebay.
Kristin C.
Kristin C.
Beverly, MA
810 reviews
I love Amazon. I ALMOST always find the best prices on there. While I think the prime membership fee is a bit steep, it really all depends on how often you think you'll use Amazon throughout the year. They are pretty good with delivering your packages fast if you are a prime member, I've only had 2 issues with them and I made sure I notified them. its great for textbooks too if you're in college! they have great rental prices and buying prices as well and the prime membership is about half the price if you're a student.
Amber N.
Amber N.
Weatherford, TX
609 reviews
I am an amazon addict! You can find just about anything compare prices and have it shipped right to your door! As a mom there is nothing better then not having to wrangle children through multiple stores in an effort to find and price check a single item! I don't even have to get dressed I can lay in bed while everyone is asleep and shop away! Customer service has always been absolutely amazing and very helpful their response time is quick and amazon is one of my favorite places to shop!
Jessica M.
Jessica M.
273 reviews
One of my favorite sites to shop on!!! There are so many items at discounted prices! Even if they aren't that much cheaper, prime is the best feature ever! Free 2 day shipping on so many items! Yes, the membership costs money, but it is well worth it. It will definitely come in handy at the end of August when I fly from NY to Florida! I will be able to have things in 2 days at my dorm room and not have to waste space on giant essentials! I recommend Amazon to anyone and everyone!!!
Abby W.
Abby W.
Unionville, MI
188 reviews
If Amazon doesn't have it, you probably don't need it! I have never been unable to find a product or item on this site. I love the quality of the items as well as the ability to read reviews from various people. I have Prime and use it frequently. It has saved me so much money in shipping! The customer service I have received on Amazon has always been sublime. If you have a problem, they will fix it for you and do their best to make sure your issue is resolved in a timely fashion.
Danielle G.
Danielle G.
Greensboro, NC
149 reviews
Which do you like most ? Amazon or EBay ?
Justine U.
Justine U.
Chicago, IL
225 reviews
Why does amazon give me points to the mega mom badge???
Christina H.
Christina H.
Eubank, KY
86 reviews
How is the shipping from Amazon? Is it pretty speedy or delayed?
Cindy C.
Cindy C.
Fairview Hts, IL
111 reviews
Has anyone had any problems shopping on amazon? I have shopped a few times and I seem to be ok
Jackie L.
Jackie L.
Houston, TX
31 reviews
Has anyone gotten hacked and got stolen from using amazon?

Join now to gain access to over 14 million product reviews, free full size samples, and the latest product news.

Get Started

Are you a Brand or Agency? Contact Us