Air Canada


3.7 out of 5 stars
  • 5 Stars31%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star6%
3.74 / 5 based on 1,420 Reviews

Top Questions See all 109 Q&A

  • Any recommendations : restaurants, activities, places to ...2 Answers
  • How much longer do we have to pretend that this is Canada...8 Answers
  • Has anyone used Air Canada more than twice?25 Answers
Air Canada
Air Canada
Reviews (1420)
Q&A (12)
Media (9)
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  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
t a n y a d.
Merced, CA
17 reviews
Air Canada has such friendly workers. The nicest staff, the airplane isn't too crowded. Love how they ask each and everyone if they are okay or not. I love traveling through Air Canada. The costumer service was wonderful. I was overall surprised with how nice they were, kinda unbelievable. 
Brandi R.
Huntington , WV
14 reviews
Globetrotter Expert Level 1
Loved it, super friendly!!! I was sick on my flight and they did everything they could to make me feel confortable. Not only that the next day I was on a walking tour in Copenhagen and I the flight attendant that had helped me on the plane was there, and remembered me and asked how I was.
Karisa M.
Middle Sackville, NS
46 reviews
I have had wonderful flights, and I have had terrible ones. The company in general is pretty good to deal with, its the individuals that can be a bit more off putting. It takes forever to get through to customer service, and I find the flight staff can be cranky, bre he airport staff are usually great.
Kassandra V.
133 reviews
I flew Air Canada once when I was traveling to Canada the flight attendants were amazing they had a good selection of movies they only have one option of a snack though and it’s pretzels which is kind of gross but that’s OK because I got to my destination safe and sound
Valu 🌺.
Hempstead, NY
26 reviews
Flew Air Canada with my sister to attend my cousins wedding and it was perfect. We had no issues whatsoever and while it was a short flight, it definitely was still a good one. I have no complaints only good things to say about Air Canada. Definitely recommend. 
Anastasia F.
Reisterstown , MD
78 reviews
Globetrotter Expert Level 1
I’ve used this airline to travel to Europe from the East Coast several times. It usually goes smoothly except for one time where my luggage was lost. Luckily it was found a day later, but this incident definitely turned me away from using it as much as I used to.
🌺Skye🌺 R.
90 reviews
WORST AIRLINE EVER!!!!! They suck and are terrible. I’m never flying on air canada again. They delayed my flight for 5 HOURS! Then, they switched my plane twice. I will never fly them again and I know loads of people will agree.
Christina W.
Arlington, VA
26 reviews
Flew air Canada to get to Japan and they provided several awesome meals and snacks throughout the trip. On the way back it was Christmas eve so many empty seats meant I could lay flat and go to sleep! Quickest flight ever haha
Jordan B.
Chandler, AZ
423 reviews
Globetrotter Expert Level 1
I love this airlines. All my family is from Canada so this is the airlines we fly anytime we travel. The workers are so nice and are very tentative to your needs and definitely provide excellent customer service.
amy h.
Houston, TX
21 reviews
Globetrotter Expert Level 1
Nothing horrible to say about this company. I enjoyed the service and the on time schedules. I've also flown through them to other countries outside of Canada and that process has been easy as well.
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
362 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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