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Air Canada


3.7 out of 5 stars
  • 5 Stars31%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star6%
3.74 / 5 based on 1,419 Reviews

Top Questions See all 109 Q&A

  • Any recommendations : restaurants, activities, places to ...2 Answers
  • How much longer do we have to pretend that this is Canada...8 Answers
  • Has anyone used Air Canada more than twice?25 Answers
Air Canada
Air Canada
Reviews (1419)
Q&A (12)
Media (9)
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  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Andrea K.
Richmond Hill, ON
364 reviews
Globetrotter Expert Level 1
As I live in Canada, I fly with AC frequently as they are based on Toronto and offer many direct flights to destinations in Asia and the US (my main travel destinations).

No major complaints here.. seats are comfortable.. service is alright.. food is meh as expected (airplane food!!).
Carmelle L.
Burnaby, BC
38 reviews
AirCanada is great for their reliable service and flights, although they can get super expensive, which is why as a Vancouverite, I tend to sway towards WestJet if possible. I don't travel by plane too often, so I can't speak about their in-flight services or anything, but I'd say they're reliable and trustworthy.
Gwen J.
Ontario Canada
173 reviews
We fly a lot! And we avoid Air Canada because of the insane prices! I live here in Canada and I have to pay almost double!....we drive to Buffalo and fly out of the U S for half the price! Kinda sad really
Melissa B.
Edmonton, AB
7 reviews
I have travelled with Air Canada and was not impressed by their services. I've experienced many delayed flights and I missed a flight home along with a dozen others due to delays. I continue to wait for a refund. On the other hand, I must say that their on board staff is excellent.
Jolene T.
Toronto, ON
147 reviews
Globetrotter Expert Level 1
Convenient, consistent. I love aeroplan and fly all over the place using reward points. Despite delays getting my luggage a few times and flight cancelations over the holidays, they've always been very friendly and helpful when it comes to rebooking flights or finding a way to get me to my final destination.
Christena D.
4 reviews
I think Air Canada is a decent airline. They have good services for food and drink. The flight staff are always very nice. The seats are okay in terms of comfort but the window seats are very tight and you have to kink your neck. All in all i would recommend but not as my first choice.
Emily s.
10 reviews
the service wasn't great and it was not a comfortable flight. there is no leg room unless you're in first class. i used it twice and wasn't satisfied with either times. i was on hold with them for 6 hours and when they finally picked up they transferred me to someone else and hung up:(
Echo F.
Ottawa, ON
208 reviews
I've never had a bad experience with Air Canada (knock on wood!) but I know many other people have. Personally, I think that their planes are comfortable, and they have many options on their screens. I've only flown with Air Canada a couple times because they can be quite expensive.
Marika K.
12 reviews
Globetrotter Expert Level 1
 Are use this product and the airline when I food to be see you about 12 years ago and even back then it was a great airline. The con is that from the price to be a little on the high side but it was an emergency due to funeral . This is something that I would absolutely recommend
Kelly P.
Whitby, Ontario
148 reviews
Just not what they used to be. Now they charge you for everything, checking luggage, snacks, looking out the window. It's crazy. They're always late and one of the most expensive airlines in Canada
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
361 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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