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Air Canada


3.7 out of 5 stars
  • 5 Stars32%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star5%
3.76 / 5 based on 1,393 Reviews

Top Questions See all 9 Q&A

Air Canada
Air Canada
Reviews (1393)
Q&A (9)
Media (7)
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  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Pepper P.
178 reviews
Globetrotter Expert Level 1
I have flown with Air Canada many times. I find they pretty reliable and pretty good customer service. I loved that on my flight from London to Vancouver I got ice cream. That made my day.
Louise T.
1 review
While everything else was great, the airline did lose my luggage before the final destination. Check-in process was quick and easy. The service I received was average, not overly friendly.
Carveni V.
83 reviews
Globetrotter Expert Level 1

This is my favorite aeroline, good, comfortable, helpful, friendly, attentive, fast. No complaints, every experience with them has been very good. I recommend them, very good airline
Lydia H.
New Westminster, BC
33 reviews
Globetrotter Expert Level 2
I rarely fly Air Canada due to the costs. I don't find many great deals versus other airlines. The flight attendants I've dealt with aren't as friendly as some of the other airlines. 
Mel A R.
ajax, ON
65 reviews
Globetrotter Expert Level 1
Love Air Canada. They are my go to for flying. Friendly stewards, great pilots equal a great trip. Although I would prefer not to pay 10 bucks for an iPad it helped my trip go by faster!
Lisa B.
Vaughan, ON
10 reviews
Globetrotter Expert Level 1
One of the most expensive air services with very little to offer in ways of comfort or entertainment. It needs serious improvement, otherwise we often will avoid this line entirely.
Alexandra L.
9 reviews
I have always been satisfied with Air Canada and the services they provide. My family has been flying with Air Canada my whole life and they have generally been quite reliable for us. I have also flown Air Canada Rouge, which was also a good airline.
Alex P.
Cambridge , ON
33 reviews
Flights are always OK but just OK. Food is kind of gross but oh well, it's an airplane. For the prices they charge, you'd think it would be a little better. Too expensive in my opinion
Mackenzie K.
Winnipeg , MB
61 reviews
Haven't had any problems with this airline. Fairly clean and comfortable, decent leg room on the planes. 4 stars because you seem to hear bad things on the news every once in a while
Allison N.
9 reviews
If the price is right I won't say no to flying Air Canada, but they would not be my first choice. There are often delays, unfriendly staff, and an unwillingness to make things right.
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
339 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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