- "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
- "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
- "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Crews are very approachable and friendly. The seats are comfy and clean, very good for travelling for long hours. Lavatories are very clean unlike the other airlines we've been on. Thumbs up!!
Muy buena aerolinea, sin problemas, comoda, segura, agradable y un buen servicio. Solamente e tenido la oportunidad de volar con esta aerolinea a la ciudad de Montreal y me quedo sastisfecho.
Every time I fly with air Canada I've had no complaints I recently flew from Toronto to Los Angeles the flight crew was very courteous and they made sure I was comfortable for the whole ride
I like air canada well enough and dont mind flying with them but if I have problems while traveling it is usually with them. They are usually really good about helping make everything right.
Generally a very reliable airline which has very good customer service. In the Canadian marketplace they are probably the most known airline. They offer fair value for the money they charge.
Really enjoy flying with Air Canada. I haven't had a bad experience yet. The flight attendants are so friendly, and go above and beyond to make sure you're comfortable and have everything you need.
Great flight and great attendants they were all very nice! The only thing I didn't like was the lack of space and limited choice of movies but other than that it great and the food was great!
I avoid choosing Air Canada as the airline I fly with when I'm booking a vacation but to be honest I haven't had as horrendous of an experience as some of my friends have had. The customer service isn't the best and they never really seem to resolve issues, just throw money at you for them not being able to keep track of luggage or flight times. The flight attendants aren't as cheery or friendly as other airlines and I've stopped checking in my luggage because of how often mine has gone missing in between flights. Not bad for pricing but I would rather pay a bit more and fly with my more reliable, preferred airline.
They are a decent air line company. More expensive than west jet. Customer service is poor... but which one isn't. They get you from one place to another. Unless they don't.... which happens.
My go to flight company since they're almost always on time . Only problem is with any changes to the flights it's a ridiculous cost , usually more expensive than the original flight itself .
Q & A
Has anyone used Air Canada more than twice?
Who has been to canada
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Which partner airline in US is associated with Air Canada?
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?
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