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Air Canada


3.7 out of 5 stars
  • 5 Stars31%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star6%
3.74 / 5 based on 1,419 Reviews

Top Questions See all 109 Q&A

  • Any recommendations : restaurants, activities, places to ...2 Answers
  • How much longer do we have to pretend that this is Canada...8 Answers
  • Has anyone used Air Canada more than twice?25 Answers
Air Canada
Air Canada
Reviews (1419)
Q&A (12)
Media (9)
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  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Stephanie F.
St, ON
29 reviews
I took a short flight to Ottawa, and we had a safe flight. Not much to say as the flight took less than an hour. Drink service was barely offered. thanks for being affordable as much as you do. Not sure what to recommend for improvements, maybe next time. 
Tiffany K.
Toronto, AZ
222 reviews
Honestly, Air Canada kind of sucks. The food's not that great, the service is not that great. Half the time the screens are broken. The only good thing is how well padded their seats are. Most of the time, the bathroom on the plane is also kind of dirty and gross.
Sara K.
26 reviews
Air Canada is a hit and a miss. I usually book first class and a couple times they have bumped me down to economy with warning due to over bookings. I had a flight attendant once fat shame me as well upon asking for a seat belt extender, which is not cool at all.
Danielle L.
Vancouver, BC
83 reviews
Globetrotter Expert Level 1
It's been a while since I've flown with Air Canada, but I feel like it was pretty standard! Nothing terribly special but I haven't had any bad experiences yet. I just think the food service is one of their biggest problems. This airline is usually my go to for domestic flights.
Katrina S.
Port Coquitlam, BC
81 reviews
Globetrotter Expert Level 1
I haven't always had the best experiences with Air Canada. I usually find flights that are less expensive and have better stoner service at both the kiosks and onboard. I do like that they have the USB plug ins on board which makes working much easier in flight.
Sher M.
Calgary, AB
50 reviews
wonderful staff and good service. flights are on time and you can see and feel that you are welcome on board. free snacks and drinks - but don't nap otherwise, you won't get any! seats are kinda tight, but, which airline isn't? it's good to fly with air canada.
Kaitlyn M.
Prince George, BC
29 reviews
I have never had a great experience with Air Canada. Often whether my flights are delayed or cancelled, Air Canada always makes me feel as though I'm being a burden having to rebook my flights. I hope in the further they work on their customer service approach.
Morgan R.
Sydney, NS
28 reviews
There are always mixed reviews about Air Canada's service, but considering how many times I've flown with them and how big the company is I haven't had too many issues. I appreciate that I can use their app on my phone to check in. I'm always concerned about them losing my bag though (but that's just a fear of mine!)
Gina G.
New Westminster , BC
3 reviews
Air Canada never lets me down! I've travelled to different continents using this airline. One time I booked a vacation package to Vegas from Vancouver and was bumped up to business class for free! Their customer service is great and I would definitely recommend.
Aanna M.
Hackney , London
109 reviews
I fly with this airline sometimes and it’s good. They have good service, staff are nice and helpful only use it when I do stop over flights to Jamaica. They have decent food and drinks along with a tv so you can watch movies, listen to music, read books and other stuff
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
361 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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