Air Canada


3.7 out of 5 stars
  • 5 Stars32%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star5%
3.76 / 5 based on 1,393 Reviews

Top Questions See all 9 Q&A

Air Canada
Air Canada
Reviews (1393)
Q&A (9)
Media (7)
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  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
ᴋᴀɪʟᴇᴇ P.
St. John's, NL
52 reviews
I've heard so many bad things about Air Canada. They're known for losing luggage, breaking suitcases, messing up flights and when passengers are stuck without any luggage they do as little as possible to help.
Sarah S.
88 reviews
I find the ticket prices are very inflated with this airline. The lost baggage and oversold flights make me very weary of using this airline. But the service and flight attendants make the flights more enjoyable
Kaley G.
Glace Bay
98 reviews
Continuously awful airline. From overbooking flights, delaying and cancelling flights, losing luggage and the absolute rudest customer service I've ever experienced- I would choose ANY airline before AC again.
Deanna A.
Guelph, ON
12 reviews
Air Canada is always my first choice airline. They offer amazing services and have the best stewardess onboard flight. They are always the most accommodating in my opinion and go above and beyond to offer the most enjoyable flights.
Justine D.
St-Laurent, QC
48 reviews
Hate paying extra for a luggage! Should be included in the price! I get the meal are not free and drinks either, but luggage should be included! Also, employees can be kind of rude when trying to fix an issue!
Faiza I.
Etobicoke, ON
39 reviews
I had good experience at Air Canada even after reading bad reviews. I flew from Toronto to London, UK. The food was reasonable, the seats were good and the overall service was satisfying. Air Canada
Kimia D.
7 reviews
My favorite and my go to airline! I love this airline because the staff are super friendly and the food they serve is good. I use this airline Every time I travel and I recommend it to everyone! Great airline.
Kamla P.
Ancaster , ON
118 reviews
Nice planes, great service and a comfortable flight is all you can ask for. The service is always great and the stewardesses are always there to make sure you're comfortable(especially kids!!) would recommend
Lise P.
South porcupine, ON
14 reviews
Very welcoming as you are greeted when you get in the airplane. You have a variety of choice for beverage at no extra cost to all passengers from pop, water, tea and coffee. As well you are offered pretzels. 
Brianne F.
Cambridge , ON
22 reviews
I loved my flight with them. They have everything I needed to accommodate me. I didn't feel squished in my seat and had a person tv. I recommend air Canada to anyone! They make sure your flight is enjoyable.
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
339 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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