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Air Canada

BY AIR CANADA

3.7 out of 5 stars
  • 5 Stars31%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star6%
3.74 / 5 based on 1,409 Reviews

Top Questions See all 105 Q&A

Air Canada
Air Canada
Reviews (1409)
Q&A (10)
Media (8)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Tania D.
Ottawa, ON
44 reviews
Globetrotter Expert Level 1
I fly fairly often and when it's good it's good however, when it's bad it's awful. 12 hour delays with no food. Lost bags. Damaged goods. I have seen it all but ultimately I fly with the best deal and they are cheaper.
Cassie M.
56 reviews
Globetrotter Expert Level 1
I've had a few experiences with them and both have their cons. The staff I dealt with one of my first times were very polite, friendly and helpful. I was disappointed with how poorly they run things during my most recent experience, they are an unorganized disaster. Go with another airline if possible.
Nujood S.
Ras al Khaimah
18 reviews
Good affordable and reasonably priced airline suitable for traveling short distances within Canada. I had to travel from Calgary to Toronto and vice versa. Did not have any problems with the staff or other passengers.
Cristina M.
77 reviews
While flights are more expensive than your average budget airline, the quality of the service is incomparable. Other than one delay on a flight on a school trip, I have never had any issues when flying with air Canada.
Madeline M.
Calgary, AB
50 reviews
Air Canada is the only company that flies to where my family lives. I am so thankful for this! The service is always great and the flight attendants are really nice. I look forward to flying with them in the future.
Susie C.
Collingwood, ON
89 reviews
Never had a bad experience. Some people get upset with the airline when flights are delayed but I see it as them trying to make sure for a safe arrival so I never have a problem. exceptional staff and amazing pilots
tara w.
Windsor, ON
21 reviews
Very roomy, friendly staff! I definitely enjoyed my time flying with air Canada! I found the seats to be comfortable I liked having access to the tv! I normally now always will fly with air Canada over other carries
Kaitlin O.
Winnipeg, MB
193 reviews
Went to Mexico recently and enjoyed my flight ! First time on a plane was good however I got really air sick which sucked! Terrified to still be on plans after watching so many scary movies but this airline was good
Courtney G.
Mississauga, ON
200 reviews
Globetrotter Expert Level 1
I've always found this airline great they have amazing food always a great drink menu they are very friendly I feel safe I feel like they include everybody and everything and they're fighting tenants are very personable
kat j.
Victoria, BC
23 reviews
i've never had a problem with air canada although they do now charge for checked luggage. they are always super kind and easy to navigate trough their website. customer service has always been great. would recommend
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
359 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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