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Air Canada

BY AIR CANADA

3.7 out of 5 stars
  • 5 Stars31%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star6%
3.74 / 5 based on 1,416 Reviews

Top Questions See all 108 Q&A

  • Any recommendations : restaurants, activities, places to ...2 Answers
  • How much longer do we have to pretend that this is Canada...8 Answers
  • Has anyone used Air Canada more than twice?25 Answers
Air Canada
Air Canada
Reviews (1416)
Q&A (11)
Media (9)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Laura M.
Edmonton, AB
130 reviews
Globetrotter Expert Level 1
The. Worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst.
Maya L.
Mono, ON
60 reviews
My dad works for air Canada so we do get benefits but the price is still amazing, the food is way better than other airplane foods and we donut fly with anyone other than air Canada , I recommend air Canada to everybody.
Victoria L.
Toronto, ON
49 reviews
I love air Canada I've almost always flown with them. The service is great the meals are also awesome! I travel on a plane almost every year and I'm always very satisfied. Air Canada will always be my number one airline
Tali L.
17 reviews
I was very impressed with this airline. I flew today, and the plane was large, lots of legroom, and it was such a smooth flight. I enjoyed it, and would highly recommend Air Canada to others. I would fly again soon. 
Emily W.
29 reviews
I think air Canada needs to improve their customer service considering how large of an airline it is. I haven't had a terrible experience, but I've also never had excellent customer service either. They are very average
Natasha M.
47 reviews
Air Canada is just okay. The biggest advantage of them is that you know what you'll get. The customer service is not great, and your flight might be cancelled or rescheduled if it's not full enough for their tastes. But, they are safe.
Cassie M.
56 reviews
Globetrotter Expert Level 1
I've had a few experiences with them and both have their cons. The staff I dealt with one of my first times were very polite, friendly and helpful. I was disappointed with how poorly they run things during my most recent experience, they are an unorganized disaster. Go with another airline if possible.
Cristina M.
90 reviews
While flights are more expensive than your average budget airline, the quality of the service is incomparable. Other than one delay on a flight on a school trip, I have never had any issues when flying with air Canada.
Tania D.
Ottawa, ON
47 reviews
Globetrotter Expert Level 1
I fly fairly often and when it's good it's good however, when it's bad it's awful. 12 hour delays with no food. Lost bags. Damaged goods. I have seen it all but ultimately I fly with the best deal and they are cheaper.
Nujood A.
Mississ , ON
18 reviews
Good affordable and reasonably priced airline suitable for traveling short distances within Canada. I had to travel from Calgary to Toronto and vice versa. Did not have any problems with the staff or other passengers.
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
360 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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