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Air Canada


3.7 out of 5 stars
  • 5 Stars32%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star5%
3.76 / 5 based on 1,393 Reviews

Top Questions See all 9 Q&A

Air Canada
Air Canada
Reviews (1393)
Q&A (9)
Media (7)
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  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Rachel P.
Edmonton, AB
38 reviews
I have flown with Air Canada many times and only had bad experiences with Air Canada. They are very rude, unsympathetic and the planes I have been in have all had issues in some way or another. If I could give zero stars I would. I absolutely refuse to fly with them.
Lea K.
8 reviews
One of my favourites airlines. I was flying with them intercontinental and the service was amazing. We received plenty of food, drinks and the searing was spacious and very comfortable. I am tall and I still had enough space to stretch my legs!
skin.love _.
Hamilton, ON
27 reviews
I wish air Canada was better! I've flown with them many times and am always so uncomfortable. The cabin temp is either too warm or too cold, and the seats are so tiny! I try not to fly with them anymore, although it's often unavoidable since I live in Canada!
Ida I.
31 reviews
Globetrotter Expert Level 1
Friendly and great service. I was grounded once due to a bad snow storm and my flight got delayed. I was provided meal allowances and offered a free air ticket to a preferred location in Canada. All in all, super pleased with with this airline. 
Sherilynn G.
83 reviews
Seats are comfortable. Wasn't board able to watch a movie during the flight. Flight attendants on the trip were knowledgeable & eager to help you. I usually take flight twice a year. I would recommend to anyone in Canada to fly with Air Canada.
Amanda A.
35 reviews
Air Canada is my least favorite company to fly with! Especially for domestic flights, they are expensive, charge so many extra fees and are not at all my top choice! Staff are alright but seem overworked and not half as friendly as WestJet staff!
Janessa G.
Winnipeg, MB
53 reviews
I am from Canada so flying using air Canada is easy. It’s not necessarily my favourite airline to fly though. They do offer good deals though across Canada and the USA so I would recommend it if you don’t care how you fly or who you fly with.
Candicia J.
72 reviews
Globetrotter Expert Level 1
They always give me a hassle when I fly. Their attendants are not professional and their flights are always overbooked. The customer service agents are also not friendly. I rarely fly with them and I choose other airlines because of their poor service.
Victoria M.
Tofield, AB
62 reviews
Air Canada is satisfactory. You always get where you need but I find they have the highest ticket prices for any flight in Canada. The staff is not overly excited but always helpful. As I said it gets you where you need which is the point.
Mariana H.
Etobicoke, ON
19 reviews
I am a frequent flyer and enjoy flying with air canada. I’ve traveled both close and far and have enjoyed pleasant flights with air canada. The customer service is good. The only thing I don’t like about air Canada is their constant delays.
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
339 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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