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Air Canada

BY AIR CANADA

3.7 out of 5 stars
  • 5 Stars31%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star6%
3.74 / 5 based on 1,411 Reviews

Top Questions See all 105 Q&A

Air Canada
Air Canada
Reviews (1411)
Q&A (10)
Media (8)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Kayla B.
St John, NL
33 reviews
Air Canada is a pretty good airline.  Their in flight entertainment is really nice and their in flight snacks are ok.  They're not the most helpful in customer service but they're pretty good in flight.  I would recommend this airline.
RoseAl03 A.
43 reviews
he airline provides both scheduled and charter air services, transporting passengers and cargo to about 240 destinations. Through the subsidiary Air Canada Vacations offers tourism packages to around 90 destinations. The company also provides maintenance services under the name of Air Canada Technical Services
Aira R.
109 reviews
It's not bad. Tr plane I was on had individual screens with head phones where you can either choose to play games or select a movie. I played this game called Als Casino and pretty much played black jack the whole flight. The food was okay but not great.
jan k.
Agassiz
16 reviews
flew to mexico on this airline, was awesome, the service was great, had a little trouble connecting to the on board wifi,,, make sure you do that before take off or your screwed cause you have to download the app. \other than that i had no complaints
Amanda L.
Toronto, ON
67 reviews
Globetrotter Expert Level 1
Lately flying with air Canada has been unenjoyable. I've had the displeasure of flying with rouge which had to have been the worst. Air Canada's air miles program makes me less inclined to book a flight with them. It's downright offensive. Disgusting!
Melanie R.
43 reviews
I've never had a negative experience with Air Canada. I've actually never even had a mediocre experience either! The staff is great, the seats are comfortable, and maybe.. just maybe the little package of pretzels are more superior to other airlines.
martine v.
Montreal, QC
57 reviews
I've flown with air canada a few times and I've never had an issue. It's been pretty uneventful (which is a good thing) and I've never had to request anything or modify anything so I can't really say how they are customer service wise. All is a-ok
Patricia S.
39 reviews
Globetrotter Expert Level 1
Flew Air Canada to Vancouver and to London Heathrow from Toronto. Customer service was excellent and they were accommodating with snacks and blankets. Not many negative reactions from the flights. Would recommend! They are a quite renowned airline.
Ivy H.
26 reviews
Decent airline, some employees are friendly while others are not. Premium economy for Air Canada is a steal compared to other airlines though. The meals they in premium economy are business class level and served in hard china which is also a plus.
Courtnay M.
53 reviews
Globetrotter Expert Level 1
Air Canada has to be the worst airlines I've ever flown with. The customer service is terrible, they've lost my bags on multiple occasions, they're terrible when it comes to overbooking and bumping people off flights. Definitely would not recommend.
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
359 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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