Air Canada

BY AIR CANADA

3.7 out of 5 stars
  • 5 Stars32%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star5%
3.76 / 5 based on 1,393 Reviews

Top Questions See all 9 Q&A

Air Canada
Air Canada
Reviews (1393)
Q&A (9)
Media (7)
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PRODUCT HIGHLIGHTS
  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Sonia M.
126 reviews
Booked a trip with them
Got friendly service and all my questions were answered
Very knowledgeable staff
I don't use airlines services that often but when I do I expect nothing but the best
Kaitlyn M.
Prince George, BC
27 reviews
I have never had a great experience with Air Canada. Often whether my flights are delayed or cancelled, Air Canada always makes me feel as though I'm being a burden having to rebook my flights. I hope in the further they work on their customer service approach.
🍓🐻🐑 S.
52 reviews
I have flown with Air Canada on several occasions and was happy every time. Service is stellar and crew are more than helpful. They provide all they can to ensure that your flight is comfortable and that you are feeling your best. Always recommend to my friends.
Ashley E.
Oshawa
3 reviews
Flying with Air Canada was nice!

The staff really make you feel comfortable while you're on the plane. They are very sweet people, I don't think I have anything to comPLANE about. We (as in me and my mother) fly with Air Canada almost every trip. 
Pav D.
Vancouver , BC
52 reviews
Where do I even begin. I pretty much feel like the rest of the Canadian population. Air Canada is like that burnt, cheap coffee that you never want to drink but end up caving and buying one. Terrible service. Always delayed. Rude as heck. WestJet all the way!
Kim D.
Dartmouth , NS
10 reviews
Honestly, the only reason I gave Air Canada three stars is because they offer great compensation if they boot you off your flight or something happens. The issue is that it happens a lot, and I've never experienced an airline lose luggage as much as AC does.
Hayley G.
Montreal
6 reviews
Never had a bad experience with Air Canada! They go above and beyond for customer service, have a great staff. I have always had very comfortable flights with them. Their food wasn't even THAT bad. not the best Ive had while flying but still not total garbage. 
Anna Z.
Markham, ON
166 reviews
My flights with Air Canada always leaves me the best experiences. Customer service is top notch. The food is better than other airlines I've taken. There's a reason that it's rated so highly in North America. I am always extremely satisfied taking Air Canada.
Laura K.
3 reviews
Air Canada is a good airline to fly with. The planes are comfortable and the flight attendants are friendly. I have only used air Canada a few times but I have not had a bad experience. They provide complimentary snacks as well and do not charge for luggage. 
Jamie
28 reviews
Air Canada had great service and friendly staff throughout any visit I had with them, and so it is no surprise that I was pleased as always. I took away one star because of some of the notorious airplane food and wait lines but oferall, 10/10 would fly again
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
339 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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