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Air Canada

BY AIR CANADA

3.7 out of 5 stars
  • 5 Stars31%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star6%
3.74 / 5 based on 1,389 Reviews

Top Questions See all 102 Q&A

Air Canada
Air Canada
Reviews (1389)
Q&A (9)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Omair R.
59 reviews
Air Canada is one of the bets airlines I've used. The staff on board are very caring and sweet. The flight is comfortable. I have used this airline several times. The customer service is also very accommodating to ones needs. I will definitely recommend. 
Ayan G.
Saskatoon
4 reviews
Air Canada used to be a great airline. In the past few years it has gone to shit. The food isn't good. The service is very mediocre. I try my best to avoid using them when I can. Maybe I'd be interested if their prices were reasonable. But they are not. 
Cheyenne H.
9 reviews
It was my first time flying without anyone and air Canada staff really helped me feel calm and travel across the country easily. They fed us a snack to tide us over until landing and overall made me feel at ease in a panicky situation for myself. 
Megan L.
Markham, ON
83 reviews
How would I rate an airline company? They are not the cheapest. We use them when we are going overseas and use air miles. My favourite part is the number of movies you can watch on the plane. Customer service is always good and I recommend it to people
Kayla B.
St Johns, NL
33 reviews
Air Canada is a pretty good airline.  Their in flight entertainment is really nice and their in flight snacks are ok.  They're not the most helpful in customer service but they're pretty good in flight.  I would recommend this airline.
Melanie R.
43 reviews
I've never had a negative experience with Air Canada. I've actually never even had a mediocre experience either! The staff is great, the seats are comfortable, and maybe.. just maybe the little package of pretzels are more superior to other airlines.
Aira R.
103 reviews
It's not bad. Tr plane I was on had individual screens with head phones where you can either choose to play games or select a movie. I played this game called Als Casino and pretty much played black jack the whole flight. The food was okay but not great.
Mireille T.
Quebec
37 reviews
Globetrotter Expert Level 1
Great service on ground, great service on flight, if they need to cancel or delay your flight the day after, they pay you for hotel and food a really good amount of money. Really open minded company and nice flight attendant that listen to your needs
jan k.
Agassiz
16 reviews
flew to mexico on this airline, was awesome, the service was great, had a little trouble connecting to the on board wifi,,, make sure you do that before take off or your screwed cause you have to download the app. \other than that i had no complaints
Amanda L.
Toronto, ON
56 reviews
Globetrotter Expert Level 1
Lately flying with air Canada has been unenjoyable. I've had the displeasure of flying with rouge which had to have been the worst. Air Canada's air miles program makes me less inclined to book a flight with them. It's downright offensive. Disgusting!
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
357 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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