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Air Canada

BY AIR CANADA

3.7 out of 5 stars
  • 5 Stars31%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star6%
3.74 / 5 based on 1,389 Reviews

Top Questions See all 102 Q&A

Air Canada
Air Canada
Reviews (1389)
Q&A (9)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Diana J.
8 reviews
I took one fly with this airline, and everything was amazing. The service, the people, they are just so nice. I definitely would like to take another fly with them. They are my favorite airline, it is safety and is not too expensive. I love flying with this airline.
Tiffany K.
Toronto, ON
151 reviews
Honestly, Air Canada kind of sucks. The food's not that great, the service is not that great. Half the time the screens are broken. The only good thing is how well padded their seats are. Most of the time, the bathroom on the plane is also kind of dirty and gross.
Renita V.
Brampton
1 review
Having been in the airline industry for 11 years and having flown different airlines, when I travelled with Air Canada for the first time. The below is what i noticed:1) Customer service was good. Attendants were helpful.2) Leg space - Not bad3) Entertainment - Poor
Wes H.
40 reviews
Globetrotter Expert Level 1
I find that Air Canada gets a lot of bad press. Truth be told - I actually really enjoy their flights. Ive mostly taken long flights with Air Canada (Monteal to Japan). Their in bored flight entertainment system in really solid and their food isn't bad either. 
Jane N.
62 reviews
I've never had any problems on my Air Canada flights. I always book my flights online, makes it easy. I've received good service while checking in and while on board. My luggage has always arrived to my destination with my flight. I will travel again on Air Canada.
Stephanie F.
St, ON
29 reviews
I took a short flight to Ottawa, and we had a safe flight. Not much to say as the flight took less than an hour. Drink service was barely offered. thanks for being affordable as much as you do. Not sure what to recommend for improvements, maybe next time. 
Sonia M.
158 reviews
Booked a trip with them
Got friendly service and all my questions were answered
Very knowledgeable staff
I don't use airlines services that often but when I do I expect nothing but the best
🍓🐻🐑 S.
52 reviews
I have flown with Air Canada on several occasions and was happy every time. Service is stellar and crew are more than helpful. They provide all they can to ensure that your flight is comfortable and that you are feeling your best. Always recommend to my friends.
Gina G.
New Westminster , BC
3 reviews
Air Canada never lets me down! I've travelled to different continents using this airline. One time I booked a vacation package to Vegas from Vancouver and was bumped up to business class for free! Their customer service is great and I would definitely recommend.
Kaitlyn M.
Prince George, BC
28 reviews
I have never had a great experience with Air Canada. Often whether my flights are delayed or cancelled, Air Canada always makes me feel as though I'm being a burden having to rebook my flights. I hope in the further they work on their customer service approach.
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
357 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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