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Air Canada


3.7 out of 5 stars
  • 5 Stars32%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star5%
3.76 / 5 based on 1,393 Reviews

Top Questions See all 9 Q&A

Air Canada
Air Canada
Reviews (1393)
Q&A (9)
Media (7)
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  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Madison T.
24 reviews
Favourite airline to fly with. Consistent customer service that is awesome. Staff and equipment are clean and well kept. Most flights have personal tv attached to the back of each chair. Additionally Air Canada does a great job keeping current movies on the flight entertainment.
Meryem O.
302 reviews
Globetrotter Expert Level 1
I don't mind flying with air Canada as I have done so many times in the past. I haven't had any awful experiences flying with them internationally. I haven't flown with them domestically so I dong know about that. Their prices are a bit much compared to other airlines though.
Lauren D.
Hare court , Todmorden
33 reviews
I have been with air Canada a few times when visiting my dad in Vancouver. The planes are always comfortable and you are well looked after. The last flight I had the whole row to myself which was great. I have flown with them when I was young too and was very well looked after
Jolene T.
127 reviews
Globetrotter Expert Level 1
Convenient, consistent. I love aeroplan and fly all over the place using reward points. Despite delays getting my luggage a few times and flight cancelations over the holidays, they've always been very friendly and helpful when it comes to rebooking flights or finding a way to get me to my final destination.
Émie S.
50 reviews
Not the best aircrafts i must say, I feel like they wanted to put as much seets as possible and you dont feel comfortable, when you do a 8 hour fly you want to be able to sleep and not be queezed in between 2 person. The food is not bad, i liked it and the service was fine too.
Brittany S.
Saint John, NB
25 reviews
People are always willing to help! Te downside to Air Canada is that my flights ALWAYS seem to be delayed. I don't think I've ever been on a trip where all of my planes were on time. Most aircrafts have free personal TV's though, which makes the time go so much faster!! 
Ruby K.
Pouch Cove
4 reviews
The ladies were great! Extremely friendly and very pleasant to my two year old daughter! However, we wish they would have had the breakfasts to sell on board instead of the flight attendants eating them (although we aren't too sour about it- we understand they have to eat too!) 
Kamaldeep K.
Brampton, ON
9 reviews
Air Canada is a hit or miss. I have flown air Canada a couple times where the service is amazing and other times where the flight is delayed and my luggage has been damaged. But because I live in Canada it is often the only airline I can use to get to the destinations I want.
Katie L.
18 reviews
My experience with Air Canada has all been quite pleasant.  The staffs are friendly and I appreciate that all the seats usually have a TV and convenient power outlet/USB ports for you to plug your equipment in.  I like their loyal program and overall satisfied with this airline. 
Tanya W.
Scarborough, ON
26 reviews
Seats are so tight, upgrading is super expensive, crew is always so unhappy for some reason. They don't offer u food on domestic flights or shot flights which is stupid. I'm already paying 100s or sometimes 1000s of dollars to fly on ur plane why do I have to pay for food too?
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
339 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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