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Air Canada

BY AIR CANADA

3.7 out of 5 stars
  • 5 Stars31%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star6%
3.75 / 5 based on 1,391 Reviews

Top Questions See all 102 Q&A

Air Canada
Air Canada
Reviews (1391)
Q&A (9)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
meg O.
119 reviews
Globetrotter Expert Level 1
Air Canada is an overall pleasant experience, especially when going overseas (not to be confused with Rouge which is nowhere near the Air Canada experience).  Flight attendants and staff are well trained and always professional and polite, a bonus in the aviation industry these days.
Fate K.
Yanbu, Yanbu
24 reviews
Not my favourite! I travel worldwide between Canada and the middle east. Last time i travelled on Air Canada was in 2011 and then my mom flew on it this year but still the same experience. When i travelled from on it the food made me sick for days and the trip was not comfortable at all!
Morgan R.
Sackville, NB
28 reviews
There are always mixed reviews about Air Canada's service, but considering how many times I've flown with them and how big the company is I haven't had too many issues. I appreciate that I can use their app on my phone to check in. I'm always concerned about them losing my bag though (but that's just a fear of mine!)
Emily s.
Edmonton
10 reviews
the service wasn't great and it was not a comfortable flight. there is no leg room unless you're in first class. i used it twice and wasn't satisfied with either times. i was on hold with them for 6 hours and when they finally picked up they transferred me to someone else and hung up:(
Laysa P.
3 reviews
It was a really god trip actually. But I'm not giving five stars because the bathroom was not really clean and It smells pretty bad. I was traveling from Spain to Canada (connection) and the change flight to another airline. Still, I would use them again for another vacation trip. 
Christena D.
Stratford
4 reviews
I think Air Canada is a decent airline. They have good services for food and drink. The flight staff are always very nice. The seats are okay in terms of comfort but the window seats are very tight and you have to kink your neck. All in all i would recommend but not as my first choice.
Chantal v.
Verdun, QC
1 review
Living in Canada, I use Air Canada rather often when traveling, within the country especially. I often find that when flying from Montreal, their flights are often delayed a but or are rescheduled. However, once on board and even when waiting on the flight, their service is impeccable.
Deirdre M.
14 reviews
Some of the planes are quite old and dated on the inside. The food is worse than most airlines I've tried (one "meal" on a flight to Japan was a cup of Mr Noodles). The employees are professional but not friendly. However they often have the cheapest ticket available for a given route.
Marika K.
Woodstock
12 reviews
Globetrotter Expert Level 1
 Are use this product and the airline when I food to be see you about 12 years ago and even back then it was a great airline. The con is that from the price to be a little on the high side but it was an emergency due to funeral . This is something that I would absolutely recommend
Nicole P.
Oshawa, ON
62 reviews
i have flown with air canada various time. Overall they are an airline company i would recommend. The planes have always been clean when i have flown with them. decent legroom for the standard/economy seating. Good selection of food and beverages on the plane. would fly again 
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
357 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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