Air Canada

BY AIR CANADA

3.7 out of 5 stars
  • 5 Stars31%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star6%
3.74 / 5 based on 1,420 Reviews

Top Questions See all 109 Q&A

  • Any recommendations : restaurants, activities, places to ...2 Answers
  • How much longer do we have to pretend that this is Canada...8 Answers
  • Has anyone used Air Canada more than twice?25 Answers
Air Canada
Air Canada
Reviews (1420)
Q&A (12)
Media (9)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Ailish R.
36 reviews
I have never had a good experience with Air Canada. I have travelled with them several times and every time something on their end has messed up my plans and/or trip. I can write for days about all of their mess ups and anger they have put me through over the past 7 years i have flown with them. I gave them one star because i am still alive.
Jordan K.
Ponoka, AB
170 reviews
Globetrotter Expert Level 1
I much prefer WestJet to Air Canada. Not the best service. We got stuck on the airplane for 4 hours because of frost delay on the wings good thing they still had the tvs on so we weren't bored but a very uncomfortable experience nonetheless.
Thao T.
8 reviews
They do have a lot of connecting flights and a lot of places where I would like to go however somehow they have really bad customer service when trying to find your luggage, calling the 1-800 number for help is approximately an hour wait
Jia W.
Rockville, MD
90 reviews
Globetrotter Expert Level 1
Interiors of planes are kept neat and functional, they often upgrade their planes with modern technology. I like that most flights have movies etc to watch. No problem with service. It's my preferred airline to fly anywhere in the world.
Melanie N.
Toronto , ON
20 reviews
They are okay have used them a few time when traveling to the US a few years ago haven't recently I've heard they improved on the service and plan comfort as far as I can remember when I did travel with they they had good service before
Cristina V.
Toronto, ON
93 reviews
Globetrotter Expert Level 1
I consider they are expensive, considering usa has better deals and also I really dont like how their planes are not yet upgraded like the usa and even mexican airlines, for the prices they should at least offer food and not charge for it
Meg O.
Ottawa, ON
21 reviews
They're only okay. Not great in terms of baggage handling/locating lost luggage, but also definitely not the worst! Customer Service is pretty good, but the fast check in is their best quality. Would recommend before most airlines
Megan B.
Niagara Falls, ON
100 reviews
Although the flights are quick and mostly reliable, I find that Air Canada is very pricey and they don't include a lot of free perks like other airlines do. Air Canada tends to nickle and dime you for everything, unlike other airlines.
Christie B.
466 reviews
Globetrotter Expert Level 1
I don't mind Air Canada. A lot of their flight attendants seem to be quite sour though. They don't seem happy at all and take it out on passengers. They have a lot of flights to choose from though and that makes him extremely convenient.
Breanne K.
Elkford, IA
69 reviews
Globetrotter Expert Level 1
My flight had a comfortable ride and the stewardess was super helpful. Not huge seats or leg room but since I'm a shorter girl this wasn't a problem. Air Canada doesn't seem to have the best prices but overall I was satisfied with my trip.
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
362 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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