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Air Canada


3.7 out of 5 stars
  • 5 Stars32%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star5%
3.76 / 5 based on 1,393 Reviews

Top Questions See all 9 Q&A

Air Canada
Air Canada
Reviews (1393)
Q&A (9)
Media (7)
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  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Katie Q.
San Diego, CA
49 reviews
One of the most stressful flying experiences of my traveling life. They are deceptive about being able to accommodate peanut allergies. Not polite about it. They should brush up on their customer service. 
Alice D.
Brooklyn, NY
23 reviews
In comparison to the domestic airlines in the U.S., I much prefer Air Canada. I've flown internationally with the airline, and never had bad experiences. People are nice and seats are fairly comfortable.
Florencia B.
94 reviews
Globetrotter Expert Level 2
GREAT AIRLINE, i flew on them home from Canada once and it was phenomenal. They had all the latest movies, they provided me a beverage and a nice snack. The seats were extremely comfortable, great services.
Sophie A.
96 reviews
Globetrotter Expert Level 1
I usually drive to Canada because I do love road trips a lot. I did take a flight there for a change to visit my aunt. It was smooth sailing. No luggage was lost and I got to my destination on time. 
Carmen H.
Smiths Falls, ON
33 reviews
I enjoy Air Canada. They've always been helpful. I've never come across issues with them and their flight attendants have always been very helpful. Air Canada is probably who I fly with the most often.
amy h.
Houston, TX
20 reviews
Globetrotter Expert Level 1
Nothing horrible to say about this company. I enjoyed the service and the on time schedules. I've also flown through them to other countries outside of Canada and that process has been easy as well.
amy M.
Buffalo, NY
21 reviews
Globetrotter Expert Level 1
Great customer service, excellent planes, good overall experience. Quality each time I fly with Air Canada. My flight is never over booked, I get to my destination and I have a great time getting there. I highly recommend Air Canada to anyone traveling to or through. 
Biliana K.
Valley Vlg, CA
208 reviews
Globetrotter Expert Level 1
Pretty much the Canadian version of Southwest Airlines. I didn't have any trouble flying although they did overbook my flight and some people couldn't get on which I'd image ticked them off a bit.
Sarabeth O.
Los Angeles, CA
71 reviews
Globetrotter Expert Level 2
I travel so often for work and am often spending so much time in a plane or a car going from one place to another. I loved my travels with them. I felt relaxed and taken care of the entire time.
Rebekah Caye D.
Columbia, TN
28 reviews
Globetrotter Expert Level 1
Air Canada was such a joy to fly with! We had very little difficulty navigating how to book such a large group. The staff was so helpful and when it came time to fly they were so friendly!
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
339 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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