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Air Canada


3.7 out of 5 stars
  • 5 Stars32%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star5%
3.76 / 5 based on 1,393 Reviews

Top Questions See all 9 Q&A

Air Canada
Air Canada
Reviews (1393)
Q&A (9)
Media (7)
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  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Bianca A.
86 reviews
Globetrotter Expert Level 1
Air canada flights are usually on time and the planes very clean. The rouge service is awfull, however the employees are usually nice and friendly. Need to bring your own snack because food is expensive and not good at all.
Thayna W.
Orleans , ON
92 reviews
I've travelled a lot with AirCanada for international and domestic flights. They have a friendly staff, very polite and also helpful. They also have a good service on board.
Maya B.
Cranleigh , Surrey
9 reviews
Overall my experience was pretty good. The seats provided decent space and the entertainment system and food was good. However I found some of the air staff to be very rude when I made very reasonable (and small) requests.
Daisy M.
52 reviews
I always have a great flight with Air Canada! Everytime I travel I fly with Air Canada. I really enjoy the on flight snacks, and if you're on a long flight you can buy wifi. I would definitely recommend using Air Canada!
Kimberley P.
74 reviews
Service was good, seating is tight. The population is changing and we need seating that accommodates everyone. I like that the majority of planes have Tvs on all chairs. Food is ok. Paying extra for luggage is just dumb.
Christina S.
St. John’s, NL
441 reviews
Globetrotter Expert Level 1
One of the worst Canadian airlines to travel with. Their planes always have issues. The seats are tiny and they serve you nothing for food. Known for losing bags and car seats. Will never fly with them again if I can avoid it
Maggie A.
Toronto , ON
12 reviews
I enjoy flying air Canada as it's a trustworthy option for Canadians. Their customer service is also good. The one downfall I would say is the price point - it's pretty expensive, but that may just be the airline industry
Laura M.
106 reviews
Globetrotter Expert Level 1
The. Worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst. The worst.
Easton_Eberley L.
Warman, SK
26 reviews
They are okay for an airline
It seems to be all we have her and their prices are crazy high.
They service isn’t the greatest
I would love to travel more so I am able to see more of the competition out their for airlines
Annmarie D.
11 reviews
Absolutely amazing used you guys while in my way to fly to Africa. Pros amazing service cons you don’t change the pillows only the pillow case I have used you guys twice and my fav sort was the food lol would Reccomend
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
339 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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