Air Canada


3.7 out of 5 stars
  • 5 Stars32%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star5%
3.76 / 5 based on 1,393 Reviews

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Air Canada
Air Canada
Reviews (1393)
Q&A (9)
Media (7)
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  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Ali S.
Toronto , ON
36 reviews
It's an airline. You pay a fortune and they hopefully take you where you want to go. I find the teams on the airlines generally very nice and willing to help. As much as Air Canada gets a lot of hate, their staff are generally kind. 
Cristina V.
61 reviews
Globetrotter Expert Level 1
I consider they are expensive, considering usa has better deals and also I really dont like how their planes are not yet upgraded like the usa and even mexican airlines, for the prices they should at least offer food and not charge for it
Sarah B.
29 reviews
Usually fast and easy service. Lots of staff available to help. Planes are clean and to food and drinks are reasonable both tastewise and price wise. Having your own tv is awesome too esp for long flights. Long term customer right here!
Emily C.
verdun, QC
21 reviews
For someone who’s travelled quite a bit, air Canada has some crappy planes. The prices are insanely high for what they’re giving and their seats are not the comfortable. If they didn’t make short flights so expensive it may be worth it.
Elan S.
26 reviews
The Boeing jets are amazing. Plugs for all your needs, screen with games and language programs, extra leg room. I give it a 5...the Airbus flights are less ideal. I had a bar under my seat, it was smaller and no games or extra features.
Thao T.
8 reviews
They do have a lot of connecting flights and a lot of places where I would like to go however somehow they have really bad customer service when trying to find your luggage, calling the 1-800 number for help is approximately an hour wait
Stephe R.
16 reviews
This is the last company i use and i had a good experience but the only thing that i didn't like is it miss some snacks. And when you are hungry the lunch are expensive. For the rest i like my flight and had a nice trip i was satisfied
Natalija V.
Etobicoke , ON
72 reviews
Good food and service but everytime I've flown with them I FREEZE. The plane gets so cold and even though I know they can't really do anything about it, it still bothers me. Overall a good airline though, never had any issues with them
Ash A.
Calgary, AB
97 reviews
Globetrotter Expert Level 1
Love and hate. I’ve had some great experiences and some not-so-great. I find them to be lacking enthusiasm, and the in-flight experience is very bare bones — I have flown air canada a lot, and absolutely prefer its competitor WestJet
Hana S.
Ottawa, ON
94 reviews
Air Canada sometimes has a bad rep, but I've never had an issue!! Their international routes are comfortable, the food is good, entertainment is great and staff are always friendly! Flying in November to Australia - can't wait!!! ✈✈🇦🇺🐨️️
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
339 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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