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Air Canada

BY AIR CANADA

3.7 out of 5 stars
  • 5 Stars31%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star6%
3.74 / 5 based on 1,411 Reviews

Top Questions See all 105 Q&A

Air Canada
Air Canada
Reviews (1411)
Q&A (10)
Media (8)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Elan S.
26 reviews
The Boeing jets are amazing. Plugs for all your needs, screen with games and language programs, extra leg room. I give it a 5...the Airbus flights are less ideal. I had a bar under my seat, it was smaller and no games or extra features.
Natalija V.
126 reviews
Good food and service but everytime I've flown with them I FREEZE. The plane gets so cold and even though I know they can't really do anything about it, it still bothers me. Overall a good airline though, never had any issues with them
Stephe R.
Saint-Nicolas
16 reviews
This is the last company i use and i had a good experience but the only thing that i didn't like is it miss some snacks. And when you are hungry the lunch are expensive. For the rest i like my flight and had a nice trip i was satisfied
Ash A.
Calgary, AB
97 reviews
Globetrotter Expert Level 1
Love and hate. I’ve had some great experiences and some not-so-great. I find them to be lacking enthusiasm, and the in-flight experience is very bare bones — I have flown air canada a lot, and absolutely prefer its competitor WestJet
Hana S.
Ottawa , ON
101 reviews
Air Canada sometimes has a bad rep, but I've never had an issue!! Their international routes are comfortable, the food is good, entertainment is great and staff are always friendly! Flying in November to Australia - can't wait!!! ✈✈🇦🇺🐨️️
Joyce T.
Greenfield Park, QC
25 reviews
I was really young and was travelling by myself and the flight attendants were all bery sweet. I felt like I was in first class they were giving me more food, more drinks actually full Coca Cola cans and cookies I had so much fun !
Mallory S.
53 reviews
One of the best airlines to fly with that I have flown with. The food is airplane food, no ones going to like it, but they cater to diets so that's awesome. Leg room is what it is. But overall I felt safe and had a decent flight.
Alyssia P.
Mississauga, ON
73 reviews
Globetrotter Expert Level 1
Customer service is great. I have only flown with Air Canada on short flights so I can't really say how the experience is on a long one. They are able to solve at least 90% of any problems and have really great seat sales. 
Liala H.
30 reviews
Globetrotter Expert Level 1
Air Canada, a bit of a let down. They are not pet friendly at all and that bothers me a tremendous amount. Pets travelling in the cargo should be treated with respect and should be kept safe in an already terrifying environment.
Christine G.
Hamilton, ON
10 reviews
We flew Air Canada to Jamaica in 2009 and they went above and beyond! We were seated separately on our honeymoon, and they jumped into action to find us 2 seats together, in 1st class no less! Absolutely made our trip :) 
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
359 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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