Air Canada


3.7 out of 5 stars
  • 5 Stars32%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star5%
3.76 / 5 based on 1,393 Reviews

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Air Canada
Air Canada
Reviews (1393)
Q&A (9)
Media (7)
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  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Samantha S.
Conception Bay South, NL
91 reviews
I have had good and bad experiences with this airline. They do overbook and I have been denied boarding due to this. They did offer monetary compensation based on the length of time it took for them to arrange an alternate flight, but it was inconvenient.
Мария p.
10 reviews
This it’s one of the best airlines, the people that works for them it’s realky gentle, the sits are so soft, with space enough. For long trips this is a good part. I love the sympathy of the people who works there. You feel so comfortable all the trayect.
Josee T.
11 reviews
Only flown with them a few times. Usually end up on one of their sisters flights (jazz or rouge). They have in-flight entertainment, offer refreshments and have great staff. They're on of few companies that will fly into my small hometown airport so bonus
Blythe I.
17 reviews
Never had a bad experience with Air Canada the few times I've flown with them. I love how each seat has it's own TV and they serve food. I would like to fly Air Canada more often, good costumer service and happy flight attendants overall. Would recommend
Janell M.
Winnipeg , MB
33 reviews
Air Canada is not my favorite airline to fly with.  I consistently find their flights are delayed and/or late which concerns me when I have connecting flights.  The planes are comfortable and sometimes their route plans are better then other airlines.
Narina S.
Gloucster , ON
48 reviews
Not great! When flying to and from South Africa there were an abundance of issues! Me and my family had to miss a connecting flight which set us back! The staff were more interested in conversing with each other then getting to the route of the problem!
Amelie B.
Sherbrooke, QC
17 reviews
I flew my very first plane with Air Canada, and while I did not love the experience, it wasn't all that bad either. The tickets are not too expensive and the seats can be comfortable. The customer service was really great and the staff is very friendly.
Rebecca J.
St. Catharines , ON
16 reviews
I have never had a bad experience with air canada. The staff are always very polite, respectful and professional. I fly at least once a year and it is almost always through air canada. Although some of their planes are small the service is always great.
The service is amazing, everyone are so kind and pay attention to the needs of every passenger. I almost missed my flight but the lady gave us advice. I only had 2 experiences with this airline, but it was so comfortable that i would use it again. 
Victoria H.
Eckville, AB
34 reviews
Globetrotter Expert Level 1
I have had my seat double booked on more than one occasion and customer service asked me to give up my spot for someone else (however, I was offered a travel voucher for inconvenience). It's one of the biggest airlines at our airport though, so I almost always fly with them.
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
339 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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