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Air Canada

BY AIR CANADA

3.7 out of 5 stars
  • 5 Stars31%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star6%
3.74 / 5 based on 1,419 Reviews

Top Questions See all 109 Q&A

  • Any recommendations : restaurants, activities, places to ...2 Answers
  • How much longer do we have to pretend that this is Canada...8 Answers
  • Has anyone used Air Canada more than twice?25 Answers
Air Canada
Air Canada
Reviews (1419)
Q&A (12)
Media (9)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Victoria H.
Eckville , AB
61 reviews
Globetrotter Expert Level 1
I have had my seat double booked on more than one occasion and customer service asked me to give up my spot for someone else (however, I was offered a travel voucher for inconvenience). It's one of the biggest airlines at our airport though, so I almost always fly with them.
Katherine D.
73 reviews
Excellent, excellent airline both on the ground and in the air. I have never had a problem, and even as a 'coach' passenger I have regularly been upgraded or given extra bonuses for being an agreeable passenger. Excellent frequent flyer scheme, too.
Natalie L.
Sturgeon Falls, ON
19 reviews
Bigger plane then what i was use to. Friendly staff. Pricing was average. The wait time was good, lines went fast. My favorite part was the awsome movie that was playing on the plane. I only used Air Canada once but i would recommend again to others.
steph S.
5 reviews
Had problems with checking in and air canada took care of it right away! The flight went well and didn't have any problems. A well known airline and would recommend using them when travelling. They also allow one free carryon per person which is nice
Valerie P.
Cold Lake, Ab
74 reviews
I've never had a terrible aircanada flight but I have also never had an amazing one. My last flight was delayed, due to weather, and although I can understand the circumstance thefethere was no effort made to ensure we were comfortable while waiting.
Anaabel G.
Montreal
1 review
It was ok, but defenitly the best airline company i have used is Turkish airlines ! Air canada costumer service was nice, i dont have any complaints but I have use this company only once. I recommend this company and I will use it in the future. :)
Stephanie N.
Moose Jaw, SK
39 reviews
I enjoyed my flights with air Canada. They have great customer service. All of my flights with them have been pleasant experiences. The flight attendants were good. I would recommend them to others if they were asking for an airline recommendation.
Jen W.
Vancouver, BC
1 review
A friendly professional airline, that has never let me down in the past. They have larger seats than their competitor West Jet. I use them often for international travel. My customer experience has been positive, and I am satisfied overall. 
Cailey W.
Winnipeg, MB
81 reviews
Had such a good experience with air canada. There were some mishaps with my flights but air Canada was patient, persistent, and they definitely made up for the fact that my flights were super delayed by providing free food. I am a loyal customer!
Kim B.
28 reviews
Globetrotter Expert Level 1
Travelled with aircanada very recently, always enjoy our experiences. We use aircanada most often for our travel needs. Very efficient and accommodating. My family enjoys the inflight entertainment and snacks. Very satisfied with service provided 
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
360 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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