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Air Canada


3.7 out of 5 stars
  • 5 Stars32%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star5%
3.76 / 5 based on 1,393 Reviews

Top Questions See all 9 Q&A

Air Canada
Air Canada
Reviews (1393)
Q&A (9)
Media (7)
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  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Sara K.
Yarmouth, NS
13 reviews
Air Canada is a hit and a miss. I usually book first class and a couple times they have bumped me down to economy with warning due to over bookings. I had a flight attendant once fat shame me as well upon asking for a seat belt extender, which is not cool at all.
Ava B.
Vancouver , DC
38 reviews
They’re always super friendly and happy and super great with customers. I love how they’re so friendly and welcoming on board. It’s great to be greated by people who actually love their job. And it’s super satisfying to know that they want you to have a good trip
Alexandra C.
53 reviews
I was sorta disappointed when I had to pay extra to bring a bag. So silly like who travels and doesn't bring a bag? It's ridiculous how much they charge for anything and everything. I've seen videos where they throw the luggage around when deloading it which concerns me
Sher C.
Calgary, AB
16 reviews
wonderful staff and good service. flights are on time and you can see and feel that you are welcome on board. free snacks and drinks - but don't nap otherwise, you won't get any! seats are kinda tight, but, which airline isn't? it's good to fly with air canada.
Katrina S.
Port Coquitlam, BC
78 reviews
Globetrotter Expert Level 1
I haven't always had the best experiences with Air Canada. I usually find flights that are less expensive and have better stoner service at both the kiosks and onboard. I do like that they have the USB plug ins on board which makes working much easier in flight.
Aanna M.
Hackney , London
108 reviews
I fly with this airline sometimes and it’s good. They have good service, staff are nice and helpful only use it when I do stop over flights to Jamaica. They have decent food and drinks along with a tv so you can watch movies, listen to music, read books and other stuff
Nicole S.
8 reviews
Flight attendants are awful compared to the ones on on any European Airline. They roll their eyes, and are for the most part pretty rude. The airline overall is ok, there is a decent selection of drinks, snacks and meals and the seats are somewhat comfortable.
Emma G.
35 reviews
The trip was great. The seat was really comfortable and the crew was really nice. One con is that my friend's TV screen was broken so we had to share one. The flight was long but well organized, of course. The toilets were clean and the plane was not too cold to stay in.
Meghan D.
79 reviews
Globetrotter Expert Level 1
I try my best not to fly this airline. It's not really something to write home about. It has many delays, rude customer service and small, dirty airplanes. I don't recommend flying this airline unless you have too. It does have a good range of places it flies
ᴀɢɴᴇs ᴊ.
Toronto, ON
13 reviews
I work with flight attendants whom work for the Air Canada Jazz airline. It is a reputable airline, that really prioritizes their customer service and satisfaction. I have flown with Air Canada mainline many times and have never been left disappointment. 
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
339 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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