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Air Canada


3.7 out of 5 stars
  • 5 Stars31%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star6%
3.74 / 5 based on 1,419 Reviews

Top Questions See all 109 Q&A

  • Any recommendations : restaurants, activities, places to ...2 Answers
  • How much longer do we have to pretend that this is Canada...8 Answers
  • Has anyone used Air Canada more than twice?25 Answers
Air Canada
Air Canada
Reviews (1419)
Q&A (12)
Media (9)
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  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Josee T.
Ottawa, ON
17 reviews
Only flown with them a few times. Usually end up on one of their sisters flights (jazz or rouge). They have in-flight entertainment, offer refreshments and have great staff. They're on of few companies that will fly into my small hometown airport so bonus
Мария p.
10 reviews
This it’s one of the best airlines, the people that works for them it’s realky gentle, the sits are so soft, with space enough. For long trips this is a good part. I love the sympathy of the people who works there. You feel so comfortable all the trayect.
Rebecca J.
St, ON
16 reviews
I have never had a bad experience with air canada. The staff are always very polite, respectful and professional. I fly at least once a year and it is almost always through air canada. Although some of their planes are small the service is always great.
Janell M.
Winnipeg, MN
41 reviews
Air Canada is not my favorite airline to fly with.  I consistently find their flights are delayed and/or late which concerns me when I have connecting flights.  The planes are comfortable and sometimes their route plans are better then other airlines.
Natalie H.
Mount Pearl, NL
2 reviews
Great staff, fair pricing, and easy to use website. I choose to fly Air Canada for as many in the country and international destinations as possible as I find them to be very reliable, safe, and clean. I just wish there was more legroom in coach. 
The service is amazing, everyone are so kind and pay attention to the needs of every passenger. I almost missed my flight but the lady gave us advice. I only had 2 experiences with this airline, but it was so comfortable that i would use it again. 
victoria j.
New Westminster , BC
49 reviews
Business class is amazing but economy is terrible ,I once had a nose bleed on the plane that wouldn't stop after pressing the call button for more than 30 minutes someone finally came.Just because someone flys economy does not mean you can neglect them
Victoria H.
Eckville , AB
61 reviews
Globetrotter Expert Level 1
I have had my seat double booked on more than one occasion and customer service asked me to give up my spot for someone else (however, I was offered a travel voucher for inconvenience). It's one of the biggest airlines at our airport though, so I almost always fly with them.
steph S.
5 reviews
Had problems with checking in and air canada took care of it right away! The flight went well and didn't have any problems. A well known airline and would recommend using them when travelling. They also allow one free carryon per person which is nice
Katherine D.
73 reviews
Excellent, excellent airline both on the ground and in the air. I have never had a problem, and even as a 'coach' passenger I have regularly been upgraded or given extra bonuses for being an agreeable passenger. Excellent frequent flyer scheme, too.
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
361 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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