- "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
- "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
- "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Terrible! Over priced, lose things, force you off the plane cause they can't control over bookings properly!
Always arrived on time. Checking online was easy and fast. Never lost my luggage and great customer service.
Nice in flight app. Don't like the long layovers but the flights are spacious and the attendants are friendly
2nd least fav airline. Won't help with carry on. Food is Mediocre. Flight attendants are 50/50 on attitude.
.The staff are very kind, they take time to understand your needs and the flights normally are very smooth
Quickly got us to Toronto for emergency surgery in 2015 . No discount for emergency medical travel though.
Most of the time very affordable. Never had an issue with service. I Would recommend air Canada 100 percent
Uncomftable! The chairs, my flight was awful. Unless it is my only option i wouldnt use this airline again.
Excellent service, the staff was very polite. My favorite part was the blankets that the staff gave to you.
good planes, always on time and pet friendly what is the beat. the costumer service is good as well.......
Q & A
Has anyone used Air Canada more than twice?
Who has been to canada
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Which partner airline in US is associated with Air Canada?
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?
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