- "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
- "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
- "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Service is not very good. I know someone who has had terrible experiences on air Canada and they are a frequent flyer.
Great customer service!!!! Always fly with air Canada. Loved the people who work for air Canada very nice and helpful.
Air Canada staff are usually genuinely pleasant to be around. I've always arrived at my destination safely with them.
Air Canada has always been a reliable airline for me. I have flown with them for domestic and international flights.
The flight pieces are the only reason I gave this a 3 star. I can never find decent prices to fly home for holidays.
Always a great experience. Always able to rectify any issues if any. And always on time in my few times I've flown !
Love their service. Food is not bad. People are very friendly. Its never crowded. Everything is very peaceful.
I find Air Canada so-so. It gets you where you need to go, but doesn't feel like customer service is a big priority.
The service is good the food is good the seats are comfortable the blanket are worm so you can count on a good flight
Q & A
Has anyone used Air Canada more than twice?
Who has been to canada
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Which partner airline in US is associated with Air Canada?
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?
PHOTOS & VIDEOS
See All Photos & Videos