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Air Canada

BY AIR CANADA

3.7 out of 5 stars
  • 5 Stars31%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star6%
3.74 / 5 based on 1,411 Reviews

Top Questions See all 105 Q&A

Air Canada
Air Canada
Reviews (1411)
Q&A (10)
Media (8)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Samantha S.
30 reviews
Comfortable international plane. Our plane to our destination had slower inflight entertainment. The plane on the way back had updated entertainment which made the travel much more pleasant. The food is okay, but I'm not sure what else to expect. The staff is friendly and helpful.
Clara S.
Provo
3 reviews
Air Canada has always been reliable for me. There have been many delayed flights and some were very delayed or cancelled but they were always able to make nice accommodations for me to make up for it. I was always taken care of. So that was better than some other airlines. 
Nicole Z.
Lewis Center, OH
68 reviews
I've flown Air Canada to and from Germany twice now. Absolutely my favorite airline to fly internationally. Roomy rows, great in-flight entertainment (and for free!), and their food is pretty decent. Huge difference between flying AC and flying an American carrier internationally.
Abby 🌎.
6 reviews
I have flown with Air Canada a couple of times, and each time the security staff was really rude. I thought it was a one time occurrence, although I've encountered this a couple of times. The food on the flight and flight attendants were on par with other regular airlines. 
M W.
Saginaw, MI
66 reviews
Air Canada has some great deals! Of course, it depends on your timing and destination, but we were able to cut our flight costs in HALF by flying through them. The planes we were on were a bit old and cramped, but for the cheaper cost.... so worth it. They had nice service, too.
Jenn C.
20 reviews
Globetrotter Expert Level 1
Very friendly staff and customer service department. The connections in and out of Canada are very convenient and make it easy. I fly with them a couple times a month and recommend their services. If I have a choice between Air Canada & another airline I usually choose Air Canada.
Carlotta B.
WPB
83 reviews
My grandfather passed Away and I needed an immediate flight and I was overwhelmed when they called me in less than the hour the promised to accommodate me with a seat on the following flight. I'm not exaggerating I had the opportunity to fly first class for cheaper than my regular price was
Janet N.
68 reviews
Globetrotter Expert Level 1
I used Air Canada when I traveled to Vancouver this summer. The airplane space was very tight and they did not have enough space for me to put my carry on since I was one of the last passengers to board so I had to put my suitcase underneath my chair. It was very cramped inside.
Lynnette C.
South Florida
11 reviews
I traveled thru Air Canada from Miami to Tokyo during my honeymoon and for such an extended flight, the employees made sure everyone was provided for. We didn't have any issues regarding luggage, price or layover wait times as it operated smoothly to and from our destinations.
Aimee W.
15 reviews
Globetrotter Expert Level 1
They take care of you to the bare minimum. You have to pay for food on the flight which I did not like since most airlines that I use do not do this anymore. The staff however was friendly and the plane was clean. No complaints other than paying for everything for this flight.
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
359 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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