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Air Canada


3.7 out of 5 stars
  • 5 Stars31%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star6%
3.74 / 5 based on 1,419 Reviews

Top Questions See all 109 Q&A

  • Any recommendations : restaurants, activities, places to ...2 Answers
  • How much longer do we have to pretend that this is Canada...8 Answers
  • Has anyone used Air Canada more than twice?25 Answers
Air Canada
Air Canada
Reviews (1419)
Q&A (12)
Media (9)
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  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Katrina T.
6 reviews
It's always a hi or miss with me. Some times you have an amazing experience with air Canada other times it's not so great. There isn't any consistency.
Jiennifer M.
burlington, CO
25 reviews
Cómodo vuelo en este pequeño avión. Es un avión viejo, pero solo un vuelo corto, así que estaba bien. La azafata fue muy amable y sirvieron té y café.
Tina W.
8 reviews
Customer service is average and attitudes of flight attendants are inconsistent. Delays are not infrequent, but often not longer than an hour. 
Rose N.
24 reviews
I recomended this flycompagny ....they have heigh service and ....i recomended for all .....wish have all times direct flies to north africa
Jade D.
Calgary, AB
81 reviews
I have never personally had a major issue with air canada, however their customer service is subpar which is why I rate it lower than other airlines.
Brittney P.
Grande Prairie, AB
99 reviews
Competitively priced, friendly staff. Wish they had better customer service and free checked bags still. Good flight selection to many destinations.
Amber H.
Ingersoll, ON
18 reviews
The last time I flew Air Canada, I was lucky enough to be in first class. The lounge and service was top notch. Would definitely recommend to anyone
Kristina M.
Winnipeg, MB
38 reviews
Decent service, lost my luggage. Could improve more. Would rather go with west jet however. The planes are clean however so can’t complain too much.
J. R.
148 reviews
Globetrotter Expert Level 1
Used this airlines about a year ago and the planes was so small but the travel was ok and I like it because just worth it for the price of the travel 
Dave S.
Ottawa, ON
10 reviews
Globetrotter Expert Level 1
Real hit and miss with Air Canada, Some days its like you get the best employees and flights in the world and other times its worse in the buisness
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
361 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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