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Air Canada


3.7 out of 5 stars
  • 5 Stars32%
  • 4 Stars32%
  • 3 Stars22%
  • 2 Stars9%
  • 1 Star5%
3.76 / 5 based on 1,393 Reviews

Top Questions See all 9 Q&A

Air Canada
Air Canada
Reviews (1393)
Q&A (9)
Media (7)
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  • "However, for my last flight with them (Summer 2012), their customer service lacked after my flight had to make an emergency landing and we remained on the tarmac for almost 4 hours." in 6 reviews
  • "I know whole heartedly that their flight attendants are trained extremely well when it comes to safety procedures and are tested annually on emergency situations." in 6 reviews
  • "The planes seem to be cleaner, have more leg room (not much but a bit more), the flight attendants are nicer, and more of the planes have televisions with complementary viewing." in 5 reviews
Maria-Teresa A.
Toronto, Ontario
25 reviews
Globetrotter Expert Level 2
Over priced. Horrible service. Don't care about their customers. Oh yes, and they 'lost' someone's dog in 2013. Need I say more? Go with West Jet or a different International carrier. The service will be so much better!
Theresa Y.
Calgary, Alberta
95 reviews
Globetrotter Expert Level 3
Good airline but the prices within Canada are ridiculous. The international flights are great, comfortable, good meals, and offer free movies (as do all flights). However, seats are pretty squished together in the economy rows and you can hardly sit up if someone in front of you leans their seat back.
Stephanie W.
Ottawa, OR
65 reviews
I've had better customer service on Air Canada than many of the other air lines I've flew and they always have TV screens on the back of every chair which makes taking longer flights more enjoyable.
Desiree D.
Brantford, Ontario
86 reviews
Kind of disappointing when you don't even get to watch a movie on a long flight. On the plus side, I did not have a problem with delays and the seats were more comfortable then a lot of other airlines TRUST ME!
Molly B.
Windsor, ON
107 reviews
Globetrotter Expert Level 2
I always fly with Delta and some of the reasons are because of airlines like this. Too expensive, pricey in flight purchases. Had a horrible experience. If you're looking for a good flight fly with Delta!!
Jeanne-Renee D.
Surrey, BC
245 reviews
I try to avoid Air Canada as much as I can. I find that they do not offer the best deals on flights. There are so many other airlines to choose from if I am flying domestic. I really wish that they would cater more to us knowing that.
Susan M.
Beeton, ON
77 reviews
Globetrotter Expert Level 3
I will never fly air Canada again, the last time we flew AC was back in 2001. The seats were horrible, the small amount of food we did get was pathetic. The staff however were professional and friendly.
Nicole  T.
Barrie, ON
102 reviews
I love aircanada. It's always my go to airline for comfort and convince. Awesome personal entertainment system with tons of movies and TV shows that get updated monthly and all included in your flight.
Karine B.
Boucherville, QC
38 reviews
Globetrotter Expert Level 4
Air Canada is great for those long distance flights. They offer those little extra things that makes the flight more enjoyable. However I would not recommend for domestic traveling as prices are higher.
Melissa S.
276 reviews
I've never had problems with Air Canada before, although I know of numerous people who have. I find their planes to be comfortable and they're food for over night flights is actually pretty decent!
Syntra L.
Burnaby, BC
110 reviews
Globetrotter Expert Level 4
Has anyone used Air Canada more than twice?
veronica m.
339 reviews
Globetrotter Expert Level 3
Who has been to canada
Patty G.
8 reviews
Worried about traveling on AirCanada as there are conflicting reviews, can I get a poll as to who likes this airline and who doesn't?
Victoria F.
Penfield, NY
77 reviews
Globetrotter Expert Level 4
Which partner airline in US is associated with Air Canada?
Toni M.
Waterloo Ontario
2 reviews
How much longer do we have to pretend that this is Canada's airline when they do nothing to make us feel welcome or even needed to keep their business going?

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