I recently needed to order a floral arrangement for a friend opening her new office and chose 1800 Flowers. I have never ordered from them before but heard good reviews, so I gave it a try. The shopping experience was easy and stress free. I had browsed their website prior to get some ideas and then ordered. The customer service rep was pleasant, knowledgeable, patient and helped me pick out the perfect floral arrangement. I highly recommend using them as it was a wonderful experience!