4.11 / 5 based on 3,783 Reviews
Top Questions See all 6 Q&A
The flower arrangements they make are always beautiful and arrive on time. The only downside to this service is they are pretty pricey. Other than that I have never had an issue with an order and the arrangements are always high quality. I would recommend for the convenience especially if you are sending to someone out of state that you can't deliver to yourself.
I always order flowers for my mom with this site and I never had any problems. The last time I ordered the customer service/ordering was not great. They had claimed to have redelivered two times and still no flowers for my mom. I ended up canceling the order after 3 times if talking to customer service. Sad because I really did like them but don't think I'll order again.
The website is very easy to use, and their customer service truly went above and beyond! A friend and former teammate of mine passed away, and our team got together toorder flowers for her funeral. Her family opted to not have any services for her, and the team at 1-800-flowers tracked down her mother and made sure the arrangement was delivered directly to her. An amazing touch in a delicate time, and I was pleasantly surprised that they took such care to ensure our offering of condolence got to the family.
I had such a horrible experience with this company i purchased flowers for my mom's birthday as a surprise. The delivery person dropped off her flowers at the wrong address and they didnt end up taking them to the right place until the next day which it was no longer my moms birthday i paid a lot of money for this tiny little flower arrangement that arrived a day late.
We ordered flowers for my Mother-in-law for Mother's Day. The website is easy to use. There was an issue with delivery and the shipment didn't make it on Mother's Day, which was highly disappointing. We called customer service and they issued a refund right away. We typically have good experiences with 1-800-Flowers but the local florists can be a bit unpredictable.
My husband ordered flowers for me for our anniversary. I only work at the office once a week so it was important for them to be delivered on a specific day. They not only missed our anniversary, but failed to deliver to our house the next day too. We were given a full refund, but my husband was so upset he had to come up with a plan B for our anniversary. Not HAPPY!
The flowers provided are beautiful and you have a pretty decent selection. They are speedy to deliver but they are a little pricey. I really only use this service when I am in a pinch and need to send flowers when I am away from home/traveling on business. I would recommend them but if you want to save some money it may be best to hit up a local florist.
1-800-Flowers does a great job. It's great that you can order right from your computer online. I love the quality and the customer service is GREAT. The Pros are that your can save time by ordering this way. The Con is that you can not see the product until your friend or family receives it. But I have had really great luck with the quality.
1800 flowers is another great flower delivery service. They deliver to the door. I got my mom flowers for Mother's Day and they were hand delivered to the door. They were able to deliver next day which was very convenient because I placed the order last minute.
Absolutely amazing service. I live in Michigan and my family lives in Indiana. It is so nice to be able to send my mom flowers on her birthday. Not only that, but delivered right to her work. The flowers are always beautiful. I've never had any problems with delivery. I will definitely use them again. My only complaint is that shipping and handling is a little pricey.
Q & A
How are their deliveries? are they one time and fresh?
I've heard bad things about this company. Are they really that bad?
I have previously received flowers from 1800flowers and some of the flowers were wilted and I was missing a couple of roses from my two dozen. Really disappointed. Has anyone else experienced this?
I would like to know how long does this to to be delivered?
I am concerned when ordering fresh flowers online. Have many times when ordering and sending to another city....what you ordered and what the person received is quite different in style and quality....can't control. I prefer to go to a store, see the product and talk to a person.
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