1-800-Flowers is a semi-reliable service. I've used them countless times and surely will in the future. They err on the expensive side and communication can be challenging when there's a delivery/timing hiccup, as you can't connect directly to the florists and drivers. The service is great because it's offered across the US while smaller, boutique services are only in major cities.
Wow, what a deception in advertising. I ordered the "Vibrant Blooms DOUBLE Bouquet" for $65. It showed a huge bouquet with at least 32 flowers showing. What I got was a small group of 12 flowers! Beware this company can be a rip off. Maybe they were just busy at the time and didn't realize their mistake. Regardless, it was totally embarrassing and sad!!!
Recently purchased flowers for my mother in law for Mother's Day. I have a couple of problems with these site. First you click on an arrangement with a listed price but once you get through taxes and shipping you add an additional $20 to the listed price. Secondly after paying over $50 for a small standard vase arrangement it arrived at my mother in laws house completely dead.
I gave two stars because I feel as if this company is way over priced. The experience purchasing the flowers is simple however I believe that their pictures of the flowers and sets that they have are misleading. I purchased a bouquet last year and I felt that the flowers were not the best quality despite choosing that setting, and they gave a really small bouquet. I know the person I sent it to was disappointed and so was I.
I have ordered from one 800 flowers several times and yet have still not learned my lesson. Every order has been late night several days which is very disappointing as the last order didn't rise in time it will my friend was out of town for the weekend. The flowers are locked I wasted my money and will never order from them again I gave them Way too many second and third chances.
I ordered a same day delivery bouquet for my girlfriend to her work since she was having a rough day. It was delivered to her in less than 5 hours after I ordered it and it was waaayy bigger than what I paid for! It was definitely worth my money and beautiful, but best of all it brightened her day.
I have used 1-800-flowers on several occasions. The products are always delivered on time, and the recipients whom I have sent them to are always happy with the quality. I have sent both flower gifts and garden decorating items. My favorite thing about this company is that they accept paypal for payment. I will definitely continue using them for my floral needs.
My husband ordered flowers for me for Mother's Day and the flowers were never delivered, even though he received an order and delivery confirmation. When he contacted customer service he was told that the order never made from their system to the local florist. They then wanted to know if he wanted the flowers to be delivered later in the week, post Mother's Day. When he said he wanted a refund it took forever to get it okayed by a supervisor.
Flowers are extremely expensive, and the coupons don't help the fact that the flowers themselves are at least two if not three times above retail. Customer service was not helpful at all, and I contacted them about a previous order made 5 min before the chat. I chatted with the rep and by the time the problem was discussed, the time to edit the order was expired. Use caution with this website when ordering.
I ordered flowers for my one of my friends for the funeral of her father. The flowers were there at the funeral when I got there and they were half of the size pictured. We picked out a purple arrangement because that's her favorite color but most of the flowers were substituted and it ended up being more pink than purple. I'll definitely order from the local florist from now on
Q & A
I've heard bad things about this company. Are they really that bad?
How are their deliveries? are they one time and fresh?
I have previously received flowers from 1800flowers and some of the flowers were wilted and I was missing a couple of roses from my two dozen. Really disappointed. Has anyone else experienced this?
Do they deliver pretty quickly?
I would like to know how long does this to to be delivered?
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