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He emailed and was told a new arrangement would be sent 2 days later, which it wasn't. He emailed a 2nd time and I finally got another (slightly better) arrangement a week later.
My husband is like many men in that he thinks flowers are a waist of money. Thanks 1-800 Flowers for proving him right. Wish me luck trying to get flowers ever again from him. :/
The reciepent was home the day of the delivery, but when the flowers were dropped, no one even knocked on the door or anything. She never used the front door so didn't know the flowers were out there until the next day when she went to get the mail.
They had to resend a new arrangement - and the quality was not good, it looked just thrown together - like they were mad because I called and asked for a replacement.
1800 Flowers is NOT cheap! You pay good money and proper delivery (a knock on the door) would have gone a long way to make sure none of that happened.I have used them before and didn't have a problem, but then again it wasn't winter at that time.
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