4.10 / 5 based on 3,787 Reviews
Top Questions See all 22 Q&A
I recently needed to order a floral arrangement for a friend opening her new office and chose 1800 Flowers. I have never ordered from them before but heard good reviews, so I gave it a try. The shopping experience was easy and stress free. I had browsed their website prior to get some ideas and then ordered. The customer service rep was pleasant, knowledgeable, patient and helped me pick out the perfect floral arrangement. I highly recommend using them as it was a wonderful experience!
I ordered my mom flowers for her birthday when I was out of the country - unfortunately they showed up a day late, but they were beautiful and the thought was there!
This is an OK company but I would not recommend. There are many other good flower retailers out there that you can go subscribe for so no I do not recommend 1-800-flowers
Awesome, timely service. It was very user friendly, affordable and easy to navigate the site when making selections. I will definitely shop again.
an excellent page for a unique and unforgettable detail have a great variety of floral arrangements and details for a special occasion I recommend it whenever satisfied.
Who doesn't like to receive fresh beautiful flowers?!? This is my go to gift that never disappoints. It's very simple and makes sending flowers 🌺 a joy.
I ordered flowers to be delivered to another state. It was very easy and the flowers were exactly as shown online. I didn't have any problems or issues. I would highly recommend using this site! Super quick and easy
When I first started using 1-800-Flowers years ago they were an amazing company. The flowers were always beautiful and matched the picture of what I ordered. In the last year and change this company has taken a huge turn for the worse. I ordered the Celebrations Pass which gives you free shipping and no or low service fees because I have to order so many products for work. That part is great but the products have been subpar quality and their holiday service is horrible. I had problems on Valentine's Day with them delivering less roses then were ordered, mother's day them letting me know that night they wouldn't be able to get the product out at all and on Easter when they delivered the order a week late (yes a week late). Also in the past year when I've ordered flowers to be delivered by a local florist they have looked horrible, have been cheaply put together and when I have called to complain I was actually called back numerous times by the local florist and harassed. I know it sounds crazy but it happened. I am going to be finishing out my celebrations pass for this year and moving to a different service as this one takes your money and the customer service is horrible.
Haven’t disappointed when it comes to there flowers!There always beautiful and come quickly. The flowers are always fresh which is surprising since they ship them!
I love ordering flowers from them it is decently priced and it is so convenient. Some cons are that they don't always have what you want for bouquets.
Q & A
I've heard bad things about this company. Are they really that bad?
How are their deliveries? are they one time and fresh?
I would like to know how long does this to to be delivered?
I have previously received flowers from 1800flowers and some of the flowers were wilted and I was missing a couple of roses from my two dozen. Really disappointed. Has anyone else experienced this?
I am concerned when ordering fresh flowers online. Have many times when ordering and sending to another city....what you ordered and what the person received is quite different in style and quality....can't control. I prefer to go to a store, see the product and talk to a person.
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