The products are nice and the prices are comparable to competitor's. However, my coworker and I ordered flowers for our boss exactly one month in advance of delivery date. The date came and went, and she didn't receive anything. Turns out the selected potted flower plant was no longer available once the date came. Instead of calling or emailing me, they just didn't deliver anything. When I called them, they did send a comparable plant right away, with only a very dismissive apology. Will be using a different company in the future.