I would not recommend this company. I've ordered from them and have received wilted and dead flowers. You think your flowers will look like the pictures online and its such a disappointment to see how you've paid so much money for dead flowers.
The correct flowers I ordered were delivered but they were delivered a day late because for some reason the flower delivery man arrived at 7 PM when nobody was home so he had to come back the following day.
I am concerned when ordering fresh flowers online. Have many times when ordering and sending to another city....what you ordered and what the person received is quite different in style and quality....can't control. I prefer to go to a store, see the product and talk to a person.
I believe that it's all dependent on the availability of flowers from the local florist that 1-800-flowers uses. They are supposed to substitute comparable flowers, so if they are subbing carnations for roses I'd have an issue.