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Leidi R.
Review for Renaissance Hotels - 3 days, 22 hours ago
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$245

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Overview

Hotel website 

00 1 844-631-0595

L G Smith Boulevard 82 | Aruba, Oranjestad, Aruba See on map

AMENITIES

Free Wifi

Free Parking

Breakfast Buffet

Air Conditioning

Beachfront

Pool

Non-Smoking Hotel

4 Star Hotel

All hotel details

OFFERS FROM RENAISSANCE ARUBA RESORT & CASINO

Special Offer: Resort Summer Escape

Hotel deals

TRANSPORTATION



Ride there with Uber

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Reviews (5,332)

Write a Review

Excellent2,009

Very good1,565

Average550

Poor214

Terrible165

Show reviews that mention

All reviewsprivate islandmarina sideblue barboat ridewater taxipink flamingosfamily beachadult beachlg steakhouseocean suiteseafood buffetdutch pancake househappy hourque pasamovie theaterpalm beachsole

FilterVery goodEnglish

1 - 5 of 1,565 reviews



Matthew D

Reviewed yesterday

Pleasantly Surpised

I stayed there this past February (2018) with my girlfriend; Carnival & Valentine's Day were both part of our stay. We had an issue during check-in with the room location as well as not being allowed to go to the room until almost 5:30pm. I happen to be a Marriott Platinum member and this was a first for me. We also had to move our room the second day due to the garbage truck making loud noises at 5:30 am each morning. Here's the great news: Esmeralda Hendriks from Marriott stepped-up and made everything right for us. She apologized for the inconveniences and made our stay very comfortable. She was a pleasure to deal with and always had a smile on her face.

As for the hotel - I was shocked. The pool, albeit small, was nice and we always had a lounge chair available. The hotel bar staff was fun and the Happy Hour deals were fantastic...especially the JW Blue!!! The private beach is definitely worth seeing and enjoying (it's beautiful) and lounging out by the "family" resort across the street on the beach was great! 

As for the location - we liked it. Walking distance to excellent restaurants and a friendly cab ride away from the high-rise hotel area. We would definitely stay there again.

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Stayed: February 2018, traveled as a couple

Cleanliness

Service

Thank Matthew D

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.



allisondandrea

Ventura, California

Reviewed 2 days ago via mobile 

Honeymoon

Overall, Aruba was absolutely stunning. Service was great, the excursions were a blast, everything was clean and wonderful. Room service was always accurate, polite and perfectly on time. The private island is worth every penny and the best part of the island, we actually rented a cabana for two days. Nightlife is popping especially the dive bar across the street from the ocean suites. Food was delicious, and we couldn’t ask more more honestly. One HUGE caveat..... I was there on my honeymoon and my husband and I visited Eagle Beach. We rent and umbrella and chairs just to lounge. When we got a taxi, the driver asked if we were wet, which we obviously weren’t, we just laid in the chairs. Upon arrival at our resort the driver accused us of making his seats wet (blatant lie) he stole our money, yelled at us and slammed th door and left. We reported this to hotel security and the local police. We were on ththe island fror 2 weeks, giving them ample time to retrieve our money, however they did NOTHING about it and allowed us to be robbed. We rented a car and avoided the taxis the entire trip. In case anyone is wondering, taxi services are a government job in Aruba and it’s quite despicable they would allow their tourists to be robbed. The taxi number is TX-188. If you are planning on visiting and see this license plate you should avoid at all costs if your not in the mood to be robbed. Other than that it was great.
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