There hotels that I stayed in was a little outdated but still very accommodating. The rooms are cleaned very well, the breakfast included is amazing with lots of choices and the locations of the hotels are unbeatable.
Absolute favourite airline to fly with. The seats are incredibly comfortable with lots of leg room. The in flight service is stellar (I was provided with specialty food upon request). And the flight was soothing and smooth even though it was a very long flight (8 hours).
Terrible, terrible in flight service. The flight attendants would not bring water when I politely asked for one since I was choking on some crackers because “not all guests are seated yet”. Not only that but for shorter flights (less than 5 hours) no refreshments or food is offered.
I did not have the greatest experience. My flight to NYC left 20 minutes earlier than it was supposed to and I ended up missing it. Instead of offering me another flight right away, I had to have a conversation with one of the hosts at the ticket stands who insisted it was my fault and not the airlines. Eventually, I got another flight free of charge for the same day. Otherwise, the flight itself was great.
One of the better flights Ive been on even if it was a fairly short trip. The staff was very kind and there was refreshments provided within the first hour (unlike other airlines that wont even provide water).