Jonna Z.
Review for Scentbird - 1 year, 5 months ago
This is a HUGE buyer beware!!!!! I subscribed starting in 2016 with not too many problems. I paused during the summer because I had a ton of perfumes to get through. I unpaused in November. Waited for my scent, and nothing (was charged with no problem though). I emailed and was told a new scent would be sent to me. Still waiting on November 1/2 way through December (and it has not even shipped). Got charged for December and 1/2 way though the month--- you know where this is going-- no scent was even sent out. I have tried contacting them with no resolution. I reported them to the BBB (not that it matters since they already have an F) and am going through a credit card dispute with my bank. I am at a loss as to what else I can do. The huge warning sign should have been that the ONLY way they list for you to contact them is through a messaging system on their website-- no phone number listed, no email listed. Stay far away!!!!! 

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