Perfect way to wear a heating pad discreetly under clothing. Only down side is that they are disposable. It would be more oat effective and better for the environment if they made a rechargeable version.
I stick around for the mileage status perks, but might leave for comfort. The rewards and perks are really great. I frequently get free upgrades. The coach seats are getting unbearably smaller. New pricing options have you paying extra to choose a seat and bring a carry on.... someone's getting greedy!
Horrible customer service. AA clearly doesn't care about having returning customers. Flights are usually delayed or cancelled. I even had a flight cancelled because it was delayed so long that the crew had to go into rest period. The airline refused to accommodate the passengers for the added cost of hotels, transportation, etc. until the next flight the following day. Never flying with them again.