I have always been highly satisfied with American airlines until our trip to Mexico this summer. Our stuff has always been checked by security but the way our luggage wad handled this last trip and some items from our suitcase were actually stolen. Not impressed anymore.
I love how user friendly this system is. I have filed taxes for our family for 8 years now with no accounting background. You get an amazing deal on it too. I love the fact they offer audit protection.
We shop a lot at Lowe's. Their customer service never disappoints. I ordered my patio furniture there this year and my husband's work bench. When I picked up in store, everything was perfectly assembled.