Customer service is horrible. I ordered a dress off there for a formal and after wearing it for one night, the dress was basically falling apart. I called customer service to see what could be done and they instructed me to take pictures of the damage and e-mail it to their account. Even after follow up e-mails I never got a response and nothing was done. I will not be ordering from this site again.
Used to be obsessed with this store when I was in middle/high school. Now when I look back I wish I didn't waste my money on it. Clothes are overpriced. Also sends the wrong message to young girls about body perception. Clothes run small and advertisements are provocative for the age group that typically shops there.